I purchased the 3 room and 1 hallway groupon. Upon arrival, the technicians informed me that I had purchased a basic, maintenance cleaning, which they described as a spray down using water and then extraction without any cleaning solution. If I wanted a cleaning with their solution, the cost was closer to $300 in value. No where does the groupon or J&J website indicate two levels of cleanings, one with cleaning solution and one without. The Groupon itself was deceptive in its description or lack of clarification. I agreed to an additional $65 for the "deeper" clean. Too fast, still dirty, soaking wet following extraction, and one area of balding!! 0/5 stars. Poor job.