CabKid.com

Transportation
718 Shawmut Avenue, Boston, MA 02119 718 Shawmut Avenue, Boston Directions
+16173967775
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52% of 21 customers recommended

Tips

250
10 Tips
Verified
Report | 2 years ago
They were very difficult to contact to make arrangements, it had to be on line. I made the reservations, paid for them, and left it at that. The day before (yesterday), I tried to confirm but the line was always busy. I tried emailing but no one resp
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Report | 2 years ago
Try to stay on top of the reservation so you do not get lost. John was late on the pick up. However, upon arrival, his vehicle was lovely and clean and he was affable. I would use him again
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Report | 2 years ago
Not a good experience. Web site/amount had no way to contact vendor; no established process for confirming pickup; waited more than an hour for my ride home from Logan. Next time I'll pay a little more for an established service.
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Report | 3 years ago
The worst Limo Service I have ever used!
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Report | 3 years ago
They were over an hour late to pick me up at 11pm. Finally picked up at midnight. I was told that the assigned driver wasn't responding. I was given a weak apology and there was no attempt at retribution.
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Report | 3 years ago
Fantastic service.m highly recommend.
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Report | 3 years ago
Everything is done on line so if you are not real computer savvy like me you could be in trouble!
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Report | 3 years ago
At the end of the day we got to and from our desired destination, but I probably wouldn't use this service again. There was little to zero communication leading up to the trips, which had me wondering if a ride would even show up at all. One of our drivers was very late and had I not called myself I don't know if they ever would have called me. Any time I spoke with the company throughout my experience, I was made to feel like I was being a bother for checking in. There is a lot of potential, but I would definitely recommend amping up the customer service aspect, while also sending out another confirmation as the date approaches to alleviate any stress on the customer. Perhaps offer confirmation numbers, and a history section on their website that people can check when they log into their account.
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Report | 3 years ago
I have bought a Groupon for return trip to Logan with an SUV. For both trips I was downgraded to a sedan, although I reported that we travel with 3 adults + 1 toddler, 4 big suitcases and a stroller. You don't wanna know how it felt squeezing into a sedan after 10 hours flight... Especially that I made that reservation 2 weeks in advance. Enough time to make an SUV available. I will never use this company again. It would have been cheaper as well to get a regular cab. Just to mention something positive - the drivers are very nice, dispatch makes the mess.
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Report | 3 years ago
I purchased an SUV pickup and they sent a sedan. My family and I had to squeeze ourselves with luggage into the small vehicle to get to the airport. Not happy at all.
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From Our Editors

CabKid.com embraces real time data to ensure that its customers are always aware of the location and status of their assigned driver and their overall trip progress. The outfit bills itself as a complete concierge service and goes beyond the bounds of a basic car company. Whenever a taxi, livery, airport transportation, roadside assistance, or food delivery request is made by a patron, the company's instantaneously dispatches a driver by using its advanced route technology instead of sending out a carrier pigeon. In addition, the drivers and vehicles part of the CabKid system are all vetted and either work for CabKid or a trusted affiliate and possess proper city insurance and registration.

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