Main menu Open search menu

Great Food Tours (Boston)

Boylston Street & Copley Square, Boston, MA 02116 Boylston Street & Copley Square, Boston Directions

Tips

250
121 Tips
Verified
Report | 2 years ago
I bought a Groupon for the Best Tours Italian Food Tour in Boston. I booked a reservation for Nov. 5, 2016. However, no guide showed up and we (the group who who also had reservations) tried to contact Best Tours with no success.We were also told that this has happened many times before. I suggest that Groupon discontinue its relationship with Best Tours. A
Was this helpful?
Verified
Report | 2 years ago
They got 1 star because no stars is not an option. Best Tours = Worst customer service. They lie, don't know what they're doing, keep track of nothing on your account, and you cannot get anyone on the phone, as they send everyone to chat, where they are completely incompetent. DO NOT BUY THESE TICKETS!!! I lost my money, Groupon. Shame on you for doing business with them! What a scam...
Was this helpful?
Verified
Report | 2 years ago
Don't buy to do this tour! 20 of us showed up, tour guide didn't. People came over 70 miles, paid tolls, paid for parking...and for nothing. Not one of us got an email, phone call, nothing. They claim the guide got sick, but still no excuse. A company like this surely has other employees to fill in. Bad business, inconsiderate. Ask for money back - no intention of trying again!
Was this helpful?
Verified
Report | 2 years ago
Barely any history, and far from drunk. Having been on historical tours and pub crawls in many cities, I thought this would be a cool combination of both. Wrong. We had a friend visiting from New York who kept repeating "I cannot believe they usually charge $50 for this." Our tour guide was friendly and enthusiastic, but offered very little knowledge beyond what you could have read yourself on the historical placards between the bars. I expected there to be some history or trivia at the bars themselves, but instead we were corralled into each bar, where a few pitchers of Bud Light were handed out to the group. This was definitely a missed opportunity for some cross promotion with local Massachusetts breweries. We drank our plastic cupful and then just lingered there at dirty tables, bored. The bars did not appear to be expecting us, nor did they make our visit welcoming. The third stop (Durgin Park) offered us any draft beer we wanted, but served it in minuscule glasses. So basically 2.5 beers total for the whole tour, two of which were predetermined, watered down macro-beers. This tour is run by Best Tours, an international company, who seemed very hands-off in all the wrong ways. Their online booking system was a nightmare, run by a third party who did not support GroupOns, and a customer service department who was unable to help. Extremely frustrating. If you want to learn about Boston and enjoy a few brews, I'd suggest booking a historic tour through another company and then bar hopping on your own. Lots to see (and drink!) here, and this tour did none of it justice.
Was this helpful?
Verified
Report | 2 years ago
They cancelled without notifying any of the participants. Then they refused to give the money back. Stood at the meeting place for 1 hour waiting for tour guide to come. There were about 10 other standing. Finally one of them called the office at which point was told the tour was cancelled. Never again will I book through this tour group.
Was this helpful?
Verified
Report | 2 years ago
Really wasn't worth it. Barely learned anything about the area, unlike the Pizza Tour we took. The group guide wasn't talking about anything between the stops, and only told us only a little bit about each place. We technically only had 2 cupcakes total, and those were tiny, little cupcakes as well. The first stop and the last stop. The 1st stop was pretty good, but it had mini cupcakes, not normal sizes ones like you would make at home, and not the large ones you typically would get at a bakery. The 2nd stop was a small cheesecake thing, also good, and little bigger than the first stop. The 3rd stop was a chocolate place where we got a single tiny truffle and a single chocolate covered almond. The 4th stop was some french place with tiny macaroons, and they weren't good at all. The 5th stop was at another cupcake place, also a tiny cupcake, and also not good! For $45 for 2 people, you could do the same exact tour on your own, but actually get full sized cupcakes, and probably save some money! I can't believe they actually charge $50 a person normally!
Was this helpful?
Verified
Report | 2 years ago
They canceled the tour due to lack of interest and our party alone was 14 people. Coming from NH, NY, and CT for this tour. Beyond frustrating.
Was this helpful?
Verified
Report | 2 years ago
Was cancelled due to low attendance- have to reschedule which stinks as hard to get everyone in my party free on same day!
Was this helpful?
Verified
Report | 2 years ago
This tour is a hoot ! We were especially pleased to be on such and uncharacteristically small tour and in such gregarious company. I guess anyone who would sign up for this silliness, would be of good cheer anyway. It is a definite recommend especially to locals who already know the real history. So much fun to make up the rest.
Was this helpful?
Verified
Report | 2 years ago
Incredibly skimpy portions, and the stops were mostly uninspired. You could definitely improvise a better Italian food tour on your own.
Was this helpful?

From Our Editors

The experts behind Best Tours don't take their superlative lightly. Their array of international tours—based in cities from Sydney to London to LA—show off a deeply-researched array of hidden gems, always clustered around a theme. Guides can take groups to see beautiful local street art, decadent chocolate shops, or haunted spots like the White House, named for the color of its ghosts. There's no pressure to walk the whole way, either. While some tours are walking tours, on others tourists get chauffeured around town in private cars.

Explore Nearby
Great Food Tours (Boston)

This is one of the most popular merchants on Groupon and is highly recommended by customers
Groupon has verified that the customer actually visited Great Food Tours (Boston).