The Upper Crust

Restaurant
20 Charles St, Boston, MA 02114 20 Charles St, Boston Directions
Today 11:00 AM - 11:00 PM Closed All Hours
Be the first to recommend this place!
88% of 110 customers recommended

About this Business

  • Cuisine
    Pizza, Italian, American, Seafood, Sandwiches
  • Meals
    Breakfast, Lunch, Dinner
  • Price
    $15-$30
  • Hours
    Sun-Wed
    11:00 AM - 10:00 PM
    Thu-Sat
    11:00 AM - 11:00 PM
  • Cuisine
    Pizza, Italian, American, Seafood, Sandwiches
  • Meals
    Breakfast, Lunch, Dinner
  • Show More
  • Attire
    Casual
  • Alcohol
    Available
  • Parking
    Street
  • Delivery
    Yes
  • Takeout
    Yes
  • Reservations
    No
  • Vegetarian Options
    Yes
  • Gluten Free Options
    Yes
  • Catering
    Yes
  • Good For Kids
    Yes
  • Good For Groups
    Yes
  • Show Less

Tips

250
19 Tips
Verified
Report | 5 years ago
Was very impressed with the staff at Beacon Hill - very friendly and helpful. An enjoyable experience overall. It should be noted on the Groupon that it is only for eat in or pick up take out, not delivery.
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Report | 5 years ago
We had our order messed up several ways. First, the server forgot to ring in the groupon I gave her 2 seconds before and sorting the refund took more than 25 minutes. They tried to bring us a pizza that was not ours and turned out to be a takeout order. It took 15 minutes at least before I got my drink and I noticed that another customer had to help the girl serving open a wine bottle because she didn't know how to use a cork skrew. Our pizza orders were not correct - our kids ended up sharing a large pizza while the adults got a medium, so thete were quite a few leftovers. When we asked to take them home, the person behing the counter brought over the wrong sized box first, then just tried to hand it to us to pack up ourselves. "oh, do you want me to do it for you?" she asked a little disbelievingly. Um, yes! You work here! The food was good, but given the service and the way this location was managed, I would not go back to this particular location by choice.
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Report | 5 years ago
The Pizza tasted terrible. I don't know why. There were all young guys working who could care less about the customer. I didn't complain because I knew it was useless. I will not eat there again. Previously I had always had Upper Crust in Boston and it was always the best pizza I ever had.
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Report | 5 years ago
Way too expensive. A small 12" pizza is $12.99-$15.99 vs. two large 20" pizzas with 2 toppings at Domino's @ $7.99 each or $25.98 for two. You get three times the amount of food for almost the same price as one small thin crust pizza. It's no wonder one of the owners would take a helicopter to the casino and lived large in Miami beach. I like the taste of the pizza but what about offering some value for the customer?
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Report | 5 years ago
prices are high.
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Report | 5 years ago
thank you!
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Report | 5 years ago
love the State House and new Roasted Veg
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Report | 5 years ago
The food is great and the staff at the Boylston branch are fantastic.
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Report | 5 years ago
Your pizza is awesome and would be worth the price if the service was better. Last time I had pizza delivered it took and an hour and a half -- and it was the wrong pizza. I decided to try the Watertown location again after buying the Groupon. The man that answered the phone was extremely unprofessional - people in the kitchen were yelling/interrupting - it took so long for me to place my pizza order. I was shocked when they actually got it right. The Upper Crust Pizzeria used to be kind of classy - a notch above the average pizza joint - not so much anymore... well, maybe it's just Watertown, but that's the one closest to me. I doubt I'll be going back. I'd rather give my money to Andrea's - their pizza isn't as good but they're super nice, professional and have a quick delivery.
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Verified
Report | 5 years ago
You guys make the best pizza in Boston!
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From Our Editors

Whether you prefer sausage, 'roni, or all-around veggie, The Upper Crust's easy-to-please pizza has fans dishing out top-notch ratings for this Boston joint. The Upper Crust is one of the rare restaurants that serve both healthy and gluten-free menu options. The perfect place to take the kids, dining out at this pizzeria won't cost you a sitter. Big family? No problem. Bring the whole gang to The Upper Crust.

Lines can get long with no reservations, so be sure to plan for an early arrival. The Upper Crust tosses the jacket-and-tie dress code convention in favor of a more casual dining experience. This pizzeria also offers delivery and take-out options for those who want to make it a night in.

Parking is easy at The Upper Crust, especially those looking to park on the street or in a lot close by. If you feel like saving gas, opt for public transportation, with stops conveniently located at Charles/Mgh Station (Red), Park St. Station (Green, Red), and Arlington Station (Green). Commute by bike to The Upper Crust and find easy bike parking.

The Upper Crust may cost you a little bit more than some spots, but this deliciousness is fairly-priced (and well worth the few extra bucks). What's your favorite meal of the day? Chow down on breakfast, lunch, and dinner at The Upper Crust and taste test your way through the menu. Everyone's talking about The Upper Crust. Find out why when you treat yourself to a delicious pizza pie.

Explore Nearby
The Upper Crust

Sun-Wed
11:00 AM - 10:00 PM
Thu-Sat
11:00 AM - 11:00 PM
Groupon has verified that the customer actually visited The Upper Crust.