Mr. Vent

HVAC & Electrical
26 Bloomingdale Drive, Hillsborough, NJ 08844 26 Bloomingdale Drive, Hillsborough Directions
+18884283828
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26% of 168 customers recommended

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99 Tips
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Report | 3 years ago
Mr. Vent is absolutely running a SCAM !!!. Please implement a standard procedure within GROUPON to pre-select vendor to maintain GROUPON reputation. I have sent out an e-mail to Mr. Vent ( Robert ) trying to resolve my complain; so far, no response, yet. The technician came to my house with a GMC Minivan which did not have Company Name on the truck. Also, the invoice document showed other company name website (www.needclean.com) A long story short, using air pressure to clean vent without covering other vents is not proven the vacuum is sucking all dirt coming from the vent. Very, very, very disappointed with the work/service.
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Report | 3 years ago
What a waste of money. I was in a position to give up the $40 I spent on the groupon without getting any service or spending an addition $400 on the service because we had a larger house with more than the groupon covered. I was told by the contractor who came out to perform the service that the Groupon I purchased wouldn't work because I had a larger system; I HAD to upgrade. Unfortunately I chose to spend the money, convinced that it would make our vents that much cleaner and safer. Following the contractor around I realized how much of a waste of money this was. On a separate note, I had to clean my entire house in order to remove the dust he moved from the vents to all of our rooms.
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Report | 3 years ago
A technician from Mr. vent came to my house for vent cleaning for above groupon. After inspecting, he tells me that he will charge me $200 extra for addition return line and additional dock. I said no, just do what I have purchased. I specifically asked him to clean supply dock, not the return dock. However, he cleaned return dock since that was easy(15 mins) for him to do. To clean supply dock, he had to attach vaccum and it would take him 1-2 hours. I told him that groupon doesn't specify which dock to clean so why u didn't clean supply dock. Tech replied that they don't clean supply dock unless customer pays extra money. He even refused to clean dryer line even though it's part of the deal. I am totally mad at this merchent. I want all my money back for this groupon. This merchant doesn't have good review from other groupon custmers either. Why you still do business with him?
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Report | 3 years ago
The whole thing is a ripoff. I usually get dryer vent cleaning for $60. With Mr. Vent, it worked out to be $39 for the coupon + $42 on spot. So, in all - I am the loser with a stupid coupon! Definitely not recommended....
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Report | 3 years ago
Scam artists. What good is a groupon for discounted service if they re-inflate the price when they arrive. When they showed up, they wanted 200.00 in cash on top of the $39 groupon, stating "everyone knows its a coupon and that it goes higher when we assess the house. BS. Shame on Groupon for allowing these jokers on their supposedly reputable website. Now that I've read the myriad of reviews on Mr. Vent from Yelp, I can see I'm not alone at all in this experience.
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Report | 3 years ago
Very informative and courteous
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Report | 3 years ago
Horrible place to do business with. Highly recommend Groupon no longer does business with this company!
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Report | 3 years ago
Technician arrived one minute before 4 hour window for appointment ended. Immediately began talking about all the "extras" that would have to be added on to my charge. I stated that I just wanted them to do what they said in the Groupon. He said he would have to go back to office and someone would call me to discuss. 10 days later no call. I have been on hold with Mr. Vent for 15 minutes now waiting to talk to someone. Terrible customer service. If not able to handle the volume of calls generated by Groupon, then don't offer it! Long waiting time is just another method to get people to just give up and not redeem their Groupon.
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Report | 3 years ago
The person who you sent to work on the job was professional and considerate. I just had my carpets cleaned and he made sure to take off his shoes so as not to dirty them. He seemed competent and so far e/thing has been working well. Thank you.
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Report | 3 years ago
my appointment was for 6-8pm yesterday, they called at 730pm and said they where running late and i could cancel if i wanted , i said i would wait and they said more like 9pm was that okay i said yes, i;m still waiting they never came or even called to say they were not coming
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From Our Editors

Mr. Vent commands a crew of more than 50 fully equipped trucks and 200 trained employees that fights the ongoing battle for clean air and comfortable temperatures. The shop’s technicians have spent more than two decades repairing and installing heating, ventilation, and air conditioning in homes and offices. They keep lungs happy by sucking out the grime and allergens that accumulate in air ducts and dryer vents, ridding homes of dander, lint, and the skeletons of incompetent cat burglars. Techs maintain healthy systems with routine maintenance, inspecting, cleaning, and adjusting components to ensure that they function both optimally and safely.

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