Vip Salon & Spa

Haircut
3764 Hastings Street, Burnaby, BC V5C 2H5 3764 Hastings Street, Burnaby Directions
+16045693788
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31% of 39 customers recommended

If you love getting pampered, you will love the high-end hair services by VIP Salon & Spa in Burnaby, BC. Say goodbye to clogged pores and acne with a professional facial.

Tips

250
18 Tips
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Report | 4 years ago
Had to wait over1/2 hour. Had to pay tax on the VALUE and not on the amount I paid. Didn't get to choose my colour of highlites - I had to take what I was given. Didn't even know the colour until I asked to see it
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Report | 5 years ago
I would never recommend this to anyone
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Report | 5 years ago
The service was horrible! My hair color is basically the same after coloring! The black roof is still visible. And I don't know what type of shampoo/conditional they used for my hair but it is now super dry and dirty! Other than that, they made me pay extra $60 (cz my hair is long, they said) + taxes + taxes of $160 as the amount the coupon values at, not the actual price of the coupon, which is $45. Crazy!!!
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Report | 5 years ago
Great service and I love my hair! Thanks Hayde!
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Report | 5 years ago
Don't try to up sell. Don't double book appointments and have people wait. Take your time with clients.
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Report | 5 years ago
Don't charge HST on the original amount !
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Report | 5 years ago
People with groupons should be treated as well as any other paying customers.
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Report | 5 years ago
The salon wouldn't respect one of the options picked from the Groupon description. He ended up charging extra money for the service offered. On top of it, he wanted to charge tax on the full price rather than the amount paid for the Groupon, which he didn't after all but not without an argument. I did not feel comfortable and the service to the customer was two thumbs down.
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Report | 5 years ago
They were not professional...I had booked an appointment and they had no idea who I was and even called my cell phone to confirm my appointment while they were doing my hair. Hairstylist cut my hair in her bare feet. Then they taxed me not on the amount of the groupon but what the service would have cost. Which was not mentioned on the groupon. I was aware the tip was based on what the service would have cost but not the taxes.
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Report | 5 years ago
I was told that my men's haircut and conditioning treatment is regularly $120. I will never go back because it wasn't even worth half that. I had to wait 20 minutes just to be taken in, even though I arrived on time for my appointment, and then the haircut went quickly and wasn't as good as others that I've had for MUCH less. No one apologized for making me wait and then they tried to charge me $14 HST when I was done, claiming they had to do it on the original value. When have you ever bought something on sale and paid HST on the regular price? The whole experience was bad and I would have had a better one at the walk-in place in the mall for $20.
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From Our Editors

Burnaby's VIP Salon & Spa offers hair treatments for every hair type, including curly and straight. Take a break from your long work week and enjoy a relaxing and nurturing facial at this salon. This chic salon offers upscale hairstyle services that aim to please. Stop tweezing when VIP Salon & Spa can get rid of your hairs with greater convenience. For a massage that will meet or even exceed your needs, look no further than this salon. Pedicures and manicures are just the start for a fantastic set of nails. Get the hairstyle you've been dreaming of with the help of the expert stylists at VIP Salon & Spa.

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Vip Salon & Spa

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