Pooch Hotel

Pet Grooming
22251 Wilmington Ave, Carson, CA 90745 22251 Wilmington Ave, Carson Directions
+13108476228
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95% of 101 customers recommended

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26 Tips
Verified
Report | a year ago
Great people that take great care of your pup!
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Report | a year ago
Great daycare to exhaust your pup! Love the webcam feature. The staff is young and it shows in the touring of the facility and answering general questions. I have no concerns leaving my pup at this location (WLA).
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Verified
Report | a year ago
The facility was clean and I received a tour before leaving my dog
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Report | a year ago
This is an AWESOME place!! All indoors. Super clean. Lots of staff on hand. I give it an A+ rating!!
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Report | a year ago
Really nice people, very clean and they love my dachshund Pepper
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Report | 2 years ago
We went out of town for my son's military graduation so we got the groupon. My dog stayed 5 days. We were able to view him at playtime on our cellphones and tablets via video streaming. We were very pleased with the staff. My dog had a great time.
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Report | 2 years ago
I used the 5 day boarding option as offered in the groupon and my dog came back really really sick. I've tried to reach a manager to advise that my dog caught a virus there (confirmed by the vet) yet I've been waiting for two weeks with no response. Besides the horrible customer service, the webcam advertised is horrible, and the kennel is so dirty that several dogs have gotten sick there. I've written a yelp review as well as posted on my social media outlets and many people have reached out to me regarding their dogs getting sick there as well. I've had a horrible experience dealing with the pooch hotel and am completely insulted by their lack of concern for their customers.
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Report | 2 years ago
Friendly staff and nice facility!
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Report | 2 years ago
Ask for the webcam URL.
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Report | 2 years ago
Great!
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From Our Editors

Outfitted with spas and treadmills, Pooch Hotels are nearly the same as human accommodations, with one key difference: your dog might get a tummy-rub with their turndown service. These venues were all designed by dog-lovers whose main priority was canine comfort, regardless of the length of each guest's stay.

Dogs on daycare visits, for example, are sorted by size and temperament before entering one of multiple play areas. Monitored by human "Pack Leaders," they socialize amidst toys, treats, and wading pools at select locations, or run outside if the weather and facilities permit. Those who have booked a room for the night can relax in a private suite, outfitted with a glass door rather than bars. These range from standard to presidential and even palace suites—rooms outfitted with luxury bedding and flat-screen televisions tuned to dog-friendly programming. Customers might also schedule a spa appointment for their pooch, choosing from services such as baths, "pawdicures," and even facials.

The hotels pursue peace of mind for owners as actively as they pamper their dogs. Certain locations have installed web cameras in the play areas and suites, enabling people to check in on their pets and guilt them about the time they napped instead of writing a postcard. Staff remain on-hand at all times to welcome newcomers and care for already-snoozing pups.

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Pooch Hotel

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