JCPenney Portraits

Retail
2700 Miamisburg-Centerville Rd., Centerville, OH 45459 2700 Miamisburg-Centerville Rd., Centerville Directions
+19374343728
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85% of 59 customers recommended

Deals (5)

Tips

250
22 Tips
Verified
Report | 21 days ago
It's a great promotion, but honestly spent a little over 3 hours doing newborn photos all to find out after reviewing files of photos to choose my file was corrupt and about 17-20 photos were unable to be viewable because the file crashed which by the way were the cutest ones since my little was awake. No problem they offered to do a retake of that session I passed on it the following day just because it was time consuming and my baby was asleep again so it made no sense to. I let it be! I purchased the digital photos for keepsake of my session along with my postcards and paid additional for the enhancements all to come home await on file and half the digital photos are not in my folder and the website keeps reloading and won't allow you to click anything but refreshing the link/page. I will be contacting them tomorrow because there was a total of 187 photos and my digital file shows only 161. So my opinion is if you are looking for something basic and just postcards I recommend, but if you are looking for a full family portraits or newborn photos honestly spend your money on a professionally photographer, at least you know you are guaranteed what you pay for and that they will have a system that has a back up file not loose half your session photos after spending over 3 hours to end up just choosing anything because it all was just so time consuming.
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Report | a month ago
Store closed at 8pm, they made our appointment for 7pm, and when we arrived they were so backed up we waited an hour and a half before our photos began. Those with kids will understand how hard it is to get them all dressed up in nice cloths and expect them to behave during an hour and a half wait when you had a set appointment time. They didn't care, and offered us a free 8x10 for our troubles...
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Report | 2 months ago
The photographer was amazing. She was very interactive with my 8 year old daughter. She asked my opinion a lot of the time and made my daughter feel very comfortable. Truly a great experience and the price was amazing. Highly recommend!!
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Report | 2 months ago
We waited over an hour for pictures to be taken. A family of 20 people came in for group pictures. Sessions should not be scheduled every 15 minutes.
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Report | 2 months ago
Photos turned out beautifully, and the ladies were great with the kids. Upper management and the process (including waiting over 20 minutes for the first appointment of the day, leaving an experienced photographer who was new to the store/register usage by herself for a while, and having to go to a different department to pay) needs to seriously evaluate what they are putting their ground-level employees and customers through.
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Report | 2 months ago
It was awesome but I made my appointment at 10:15am and didn't go back to start pictures until 11am. I wasn't to happy because I had 4 kids waiting with perfect hair and outfits. Plus my 6 month old was hungry. I really was disappointed in that because I scheduled at 10:15 for a reason. My baby is most happy and up before her morning nap. WELL Joseph our photographer saved the day and did AMAZING JOB ! All our photos turned out PERFECTION! So I went from super upset to complete relief.
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Report | 2 months ago
The photographer didn't take many photos or put much effort into the session. The card with our few photos went corrupt. We came in to pick up photos several times that were the wrong photos and finally the last time told the photo of our children together wasn't printable. We probably won't go back.
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Report | 4 months ago
Photographer was excellent and creative! Photos turned out beautiful!
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Report | 5 months ago
Professional photographer. Good with kids. Great results! I have used portrait innovations for the last few sets of pictures. Those pictures were very low quality compared to what I got from JC Penny. And JC Penny does not use high pressure sales tactics.
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Report | 5 months ago
Wait time was a little long, but I guess that's expected one week before Christmas. Nice selection of backdrops and very professional staff. We have young kids so I wish there were 2 people with us; one to get the kids to look and the other ready to snap the photo. I thought they had the remote system at JCPenney so the photographer could get the kids' attention then press the button at the right moment. I must have been thinking about another photo studio. We were only able to get 6 poses before our 2 year old was uncooperative, but I did really like one of them. Not bad for the price. Would try them again.
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