My main complaint is that the groupon was that the company states we receive all these things as part of the program and I didn't receive it. The program is for 4 weeks and I couldn't even start the program until 4 days in. My appt. was on Thursday, I didn't get my diet plan and login information until Saturday.and that was after I had to send an email asking for it when it was suppose to be provided to me by 11am Friday. I tried calling but received a message that the mailbox was full???
So I finnally get my "taylored to me" diet plan, and there are things on there I specifically told Nancy I was allergic to??? I was told that I can't change my plan on my own because they are designed based on the glycemic index. I have to ask my coach to change the diet plan. So I sent my coach a mail message on Sat. and she didn't even introduce herself until Monday. I tell her that I can't eat some of the things on the diet plan and she said "tell me what your allergies are and we will get this fixed asap." Ok so I did and the response I was given a day later was "Just replace what you can't eat with what you like but watch out for the calories" ??? I thought it was taylored to the glycemic index? This is all happening while I'm battling system issues with the company. One day I couldn't get into the system for hours....and we are suppose to check in with the coach once a day...which I tried to do but her mailbox was full??? The only help I received is when I emailed their support department.
Also I was suppose to receive the following and I did not:
BioNutritional Profile - Learn why you haven't been able to lose weight
2 nutritional life coaching sessions
Now Includes SlimImage, advanced weight loss imaging technology that shows you in advance how you'll look - 20, 30, even 50 pounds lighter!
Comprehensive nutritional history, intake, and evaluation with a lifestyle and environmental assessment
Daily nutritional plan matched to your BioNutritional Profile
The carbblocker made my throwup so I can't use that. Sorry for the long explaination, but I get groupons all the time and I have always been satisfied, but this was just one dissappointment after another.