1-888-Junk-Van

600 West Chicago Avenue, Chicago, IL 60654 600 West Chicago Avenue, Chicago Directions
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54% of 138 customers recommended

Tips

250
67 Tips
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Report | 9 months ago
I did not realize how little it took to reach the weight limit, which made my use of your service useless The price reduction with the groupon was therefore negligible I also found the wt mechanism highly suspect, flimsy, inconsistent and unprofessional I did not trust the staff who seemed to err on the side of self-interest with no explanation for variable wt readings
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Report | 2 years ago
Didnt come at agreed upon time, when finally I unloaded all the junk to the ally and told them to only take 250lbs they took 325lbs and charged me, They have a hard time following simple instructions
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Report | 2 years ago
We had to pay $40 moer after they loaded the truck.
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Report | 2 years ago
I have to let you know that I am very upset with 1 888 Junk Van. I bought the coupon for 250 lbs junk removal, booked my appointment before the beginning of March, they could not fit me in until Monday, March 31st. I took that day off from work and called them in the morning to see what time they were coming, they said sorry, their truck broke down and they could not make it. We re-booked the appointment for Saturday, April 5th, I called in the morning, sorry they can't make it, their truck broke down. I told them they said that on Monday, but their truck was still broken. And they cancelled again today, after I cancelled my dentist appointment. Meanwhile all my things are in my living
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Report | 2 years ago
I would definitely call 1-888-JUNK-VAN again!! The driver and his co-workers were very kind and compassionate, especially after I was informed that Groupon neglected to mention that there is a $25 surcharge on all electronics to be discarded…a detail that Groupon should have included in their write up. Thank you.
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Report | 2 years ago
Quick and courteous staff. My tip - They complimented me as I had everything under cover with a tarp over as it's been raining heavily and dry is less weight. Not many folks consider this by the comment.
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Report | 2 years ago
We put out our "junk" for removal. The guys said we owed $150 because it was over 250 lbs. So we asked him to remove some of it and take only 150lbs, please. He proceeded to take it all out of the truck, dump it back on our driveway and leave. N
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Report | 2 years ago
I've only booked my appt so far but they seem very organized with that process. Won't know how the experience is until after the day of our pick up.
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Report | 2 years ago
It took 20 minutes to book an appointment over the phone. The person answering the phone was rude and not very professional. Wouldn't purchase another groupon from this company.
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Report | 2 years ago
I wish I had asked to see the scales before and after the JUNK was loaded. I find it really hard to believe that a couple wooden bookcases and a filing cabinet weighed over 700 pounds, costing me an additional $175.
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From Our Editors

An old treadmill that’s become a drying rack for clothes. A broken air conditioner that’s sat in the garage for three summers. The crews of 1-888-JUNK-VAN drive their trucks to clients’ homes and remove such domestic deadweight, sometimes dispatching for same-day service. Upon arrival, junk-removal specialists tell homeowners to relax and leave the lifting to them. They then swiftly haul away appliances, furniture, and napping roommates, charging each job by weight. In keeping with the company’s green mandate, crews recycle as many reclaimed items as possible, and any items that cannot be reused are sorted for proper disposal. To further their commitment to environmental responsibility and community outreach, 1-888-JUNK-VAN leaders regularly donate to the Make-A-Wish Foundation and match each $2 donation that clients make at time of service.

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