I got a manicure and pedicure and was satisfied with my nails, however I didn't feel satisfied with the customer service. It took much too long to finish everything and I didn't walk out feeling spoiled, just like I spent too long getting my nails done.
Go see Donna she's fantabulous !!!
The music was annoying and the manicurist, who did a good job, was not very friendly. She never even introduced herself or tried to make conversation.
Meddie did a fabulous job on my hair!
I got a shellac manicure and express pedicure here. The tech did the mani first and took AN HOUR AND FIFTEEN MINUTES!!! Needless to say, the pedi was very express because I had not anticipated needing more than an hour and a half for both services. I told her to skip the massage and just paint my nails. She didn't even scrub my feet either, which is one of the main perks of getting pedis. The mani looks good but I was very disappointed with the lack of timeliness.
The ladies who work there seem lazy and uncomfortable.
Decor/atmosphere was average but the services were great
It was okay. I was expecting the shop to look much better than it did.
She started with theanicure which consisted only of filing my nails and applying gel polish nothing more. Then she asked me to sit and soak my feet in a ratty torn pedi chair while she did a haircut. When I had been waiting over an hour I asked if I could reschedule the pedi she gave me a voucher for a pedi. She should have told me up front I would be waiting at least an hour and given me the option to reschedule before taking on the haircut or preferably asked them to wait until she had finished with my appt.
Terrible customer service, very unorganized atmosphere
From Our Editors
Sweethearts Salon & Spa's stylists and aestheticians realize that hair and beauty treatments aren't just for looking good—they also help customers feel more confident. The staff uses Paul Mitchell products to cut shaggy heads of hair into eye-catching hairdos that can be outfitted with highlights instead of glued-on laser pointers. Mani-pedis anoint fingers and toes with glimmering polish colors, and hands and feet get treated to crystal scrubs, hot towels, and massages. While receiving their beautifying treatments, guests can also enjoy a complimentary cookie or beverage.
Sweethearts Salon & Spa