Emily's Petite Salon and Spa

Salon
755 Starkweather Avenue, Cleveland, OH 44113 755 Starkweather Avenue, Cleveland Directions
+12164823689
This place has not been rated by customers.
36% of 14 customers recommended
Closed Merchant This place is closed.

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Tips

10 Tips
Verified
Report | 5 years ago
I did not like the shared massage room with waxing room--just a flimsy divider. When someone was getting waxed next door the lights turned to bright during my massage. I was not relaxed or comfortable at all. The head rest on the massage table was broken and did not stay put, very uncomfortable. Regular lotion was used with my massage instead of the usual massage oil. I left feeling very sticky and irritated instead of feeling relaxed.
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Report | 5 years ago
It took several weeks to get anyone to schedule my appointment. When I arrived they told me they were 30 minutes behind, but hadn't called me to warn me. It was actually 1 hour later that my appointment began. I paid for 1 hour but only got 45 minutes. I was not asked any questions about what I needed to have worked on or how things were going. During the last few months I sent several friends and colleagues to the salon so we could support a local vendor; they each had at least 1 thing that didn't go well.
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Report | 5 years ago
Not a very good massage. No pressure and did not listen to my needs.
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Report | 5 years ago
Keep music/noise in main salon to a minimum when massage in progress.
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Report | 5 years ago
Great experience. I will be back :)
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Report | 5 years ago
The music in the salon was too loud so I could hear it over the music in the massage room. The sheets did not match. The over head light was way too bright, a nice lamp with a 40 watt bulb would supply more than enough light for dressing and undressing. And an intake form is very important when doing anything but a relaxation massage. Also there should always be a cover of some sort on the face cradle even if just a towel or pillow case.
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Report | 5 years ago
I thought the massage itself was great. The overall experience was slightly negative however because I could hear the salon music in the massage room along with the peaceful music. It made it very hard to relax. Maybe there is a way to soundproof the room. I would come back if that issue was addressed.
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Report | 5 years ago
Please send everything I said above. They need to hear this. I cannot recommend a place that has such obvious disregard for a new customer! Not interested in new business??
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Report | 5 years ago
The music in the front of shop overpowers spa music
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Report | 5 years ago
Very unprofessional, room was cold and not relaxing, could hear associates cleaning and chatting during my massage.
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Emily's Petite Salon and Spa

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