Finesse

E 152nd St & St. Clair Av, Cleveland, OH 44110 E 152nd St & St. Clair Av, Cleveland Directions
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90% of 29 customers recommended

Tips

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19 Tips
Report | 5 days ago
I contacted Finesse prior to purchasing Groupon due to living out of area. He stated he would come to Strongsville. Since 11/8 I have been attempting to get an appt., bad communication and customer service. Requesting a refund due to no appt given
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Report | a month ago
They did an outstanding job!!!
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Report | a month ago
We are a company and I scheduled to have three vehicles detailed. Two pick ups and my Equinox. It was a major undertaking to have all three vehicles here, available, emptied out and ready for him. I had to find other vehicles for each person to drive for the day. I purchased a "car" package on Groupon. He told me on phone there would be an upcharge because an equinox is a "truck". I was ok with that. He didn't show up at noon as scheduled time so I texted him - he said he had to cancel because his truck broke down. I accept that - it happens. He said he would call to reschedule. Didn't hear back so I texted him back a few days later. No response. I texted again the next day. He texted back that he would do over the weekend. I let him know we are not open on weekends. He asked if he could come that day @ 2:00. I said fine and got all the vehicles ready again. He texted at noon that it would be 3-3:30. I said fine. I texted him at 3:45. He said running behind do to weather. Asked him for new ETA he said 6:00. I said ok. Reminded him I have an indoor shop to work on vehicles if it gets dark before done. He got here about 6:30. One our vehicles had to leave at 6:30 so that didn't get done. He finished at about 8:30 in the dark. Did not want to work inside. I had a few latex paint speckled on my car that I was hoping would come off - none did. didn't really notice until the next morning because it was dark when he finished. I wanted to write him a check for the upcharge he said cash only. He then added another $20 on for an "out of area" job. His business is in Cleveland and we are by Hopkins airport. I really didn't consider this "out of area" but he did and insisted on the $20 upcharge so I paid it. gave him a $10 tip just because I always like to tip - no matter what. your mileage may vary but I will not use again sorry to say. Poor communication and too many headaches.
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Report | 3 months ago
I had 2 cars to detail, one of which was very dirty. Paco and his helper did a wonderful job and restored my cars to looking brand new, even the older one that is a 2012 Hyundai. I am so pleased that I plan to call him every month to come over. I recommend Paco to everyone who likes a clean car, as I do, and who values good, old fashioned service. He doesn't cut corners, and goes the extra mile to do a fantastic job.
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Report | 3 months ago
Although they were a little late arriving, they did keep me updated. They were personable and did a fine job with my car. I'd definitely utilize their service again. You can't beat a house call to have your car detailed.
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Report | 3 months ago
Did an excellent job on my Acadia. Definitely will recommend him to all my friends.
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Report | 5 months ago
They did a super job on my Dodge Ram 1500 Truck!
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Report | 5 months ago
Did a very good job cleaning and removing stains from my seats. Car smell and look great, even gave me a deodorizer for the vehicle. I would recommend Finesse to anyone looking for very good detailing to their car.
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Report | 5 months ago
Professional service. I am very pleased with his work. I will definitely use this service again!
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Report | 5 months ago
I like to price it wasn't too high it was just right
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From Our Editors

When your vehicle is covered in salt and dirt, Finesse is there to help with its mobile detailing services. The team comes directly to customers, scouring vehicles ranging from SUVs and family sedans to compact cars and RVs with shampoos, waxing, and buffing.

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