University/Downtown

Spa
530 Euclid Avenue, Cleveland, OH 44114 530 Euclid Avenue, Cleveland Directions
+18778006923
This place has not been rated by customers.
57% of 35 customers recommended
This place is closed.

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Tips

19 Tips
Verified
Report | 3 years ago
Wasn't easy to find location or parking on Lorain.
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Report | 4 years ago
the massage was supposed to be an hour. From start to finish, I probably received a 45 minute massage. The massage was wonderful, but I have had better, even with the discounted price.
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Report | 4 years ago
Did not feel like it was clean. Masseuse kept sneezing and could feel her breathing on me. Felt her hair on me as well. Not a professional atmosphere. Dingy office.
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Report | 4 years ago
I would not recommend anyone to just relax. The massage was suppose to be for 1 hour it only lasted 45 mins or a little less. There was a boom box for music sitting in the hall which was unprofessional. Also, I was provided a napkin to relax my face on versus a clean towel.
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Report | 4 years ago
NEVER go there. Google Just U Relax and reviews and you will find all the terrible reviews. I left after my massage more stressed out than before. The masseusse was incredibly rude.
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Report | 4 years ago
One of my top 10 massages!
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Report | 4 years ago
Very professional and welcoming environment.
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Report | 4 years ago
Customer service number gave me anon-existent address for the location in Bedford. After much drama I was able to get the right address. Also the date they had set up for my service was also wrong.
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Report | 4 years ago
Your company is poorly run. You don't answer phones or call back so we can make appointments. You have screwed up 3 out of 3 appointments I've made and blame it on computer errors. You have 3 locations and not enough therapists to run your business properly. This has been an awful experience and I have urged others to avoid giving you their business due to my negative experiences. My sister has also had negative experiences and has tried calling, but no one returns her calls either. I don't know who is running that place, but they have a lot to learn about customer service!!!
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Report | 4 years ago
It took a week to get a call back, and the address was incorrect. It was not a nice building, atmosphere, or process.
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From Our Editors

Three times a week, Just U Relax's owner and principal massage therapist paid a 90-minute visit to one of her favorite clients, an elderly Italian woman who could barely speak a word of English. One day after a visit, the woman's daughter called and asked the massage therapist if she could come back again right away, saying her mother was not doing well. She arrived and set to work massaging her client's body, much of which had collapsed inward from a previous stroke. But instead of seeing the usual results, such as the woman's hands relaxing for a short time before tightening back into a bound position, the massage therapist saw her client maintain her peaceful composure. Then, this elderly Italian woman who could speak little English, let alone speak at all due to the effects of her stroke and Alzheimer's disease, looked at her massage therapist and said with perfect clarity, "Thank you." The woman's daughter called later, saying her mother died that evening, and that she wanted to say thank you for giving her mother such comfort before she passed. It was that moment that made the massage therapist realize she knew she could help people.

Raised by a cardiologist, the future owner of Just U Relax and her brother made a pact to go to medical school together, but when she found herself disenchanted by clinical environments and desiring a more hands-on approach to patient care, she explored massage therapy. Today, she and her team of licensed massage therapists at Just U Relax assess posture, gait, and occupational stress to customize bodywork for each client. The staff sees to guests' comfort in a variety of ways, including giving visitors warm robes and plush slippers, using massage tables with triple-cotton-padded tops, and playing relaxing music as aromatherapy wafts between rooms. Therapists also offer clients snacks such as fruit smoothies and granola bars. Additionally, each therapist is required to undergo at least three hours of training each month to learn new massage techniques and stay sharp.

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