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Music & Arts

Gallery
7201 Parklane Road, Columbia, SC 29223 7201 Parklane Road, Columbia Directions
Today 10:00 AM - 7:00 PM Open All Hours
+18038651905

About this Business

  • Hours
    Sun
    12:00 PM - 5:00 PM
    Mon-Fri
    10:00 AM - 7:00 PM
    Sat
    10:00 AM - 6:00 PM

Tips

250
56 Tips
Verified
Report | 3 months ago
I sent 3 of my VHS tapes to them and it has been 8 months and I still have not received them. They sent me an email telling me they were months behind but would still get it done. Now I have not heard from them. VERY UNHAPPY! Not only lost money, I lost my memories!!
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Report | 5 months ago
They never sent me any dvds. I was unable to reach them. They did not send back all of my vcr tapes. I lost all the memories of my kids and grandchild.
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Report | 5 months ago
Seven months and still no transfers.
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Report | 6 months ago
Communication is delayed regarding how backed up they are. No explanation given when my tapes were returned not being converted after I inquired as to the status. I was issued a full refund.
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Report | 6 months ago
The video tapes were 'returned to sender'. I suppose the business closed.....but I already paid for these services! Now what?
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Report | 6 months ago
Took 9 months to get my videos back. The president was so rude. Also told me “Groupon “ orders go in AFTER “paying customers”. What?? I haven’t even seen the videos yet and they better be worth the wait! My check for shipping even expired before they were sent back so had to pay that online. I would definitely think about going elsewhere. Bad communication as well. Groupon has to contact them.
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Report | 7 months ago
NINE months after I sent my tapes and voucher in, I finally got an invoice saying my check had expired. So I paid up. That was two weeks ago. I have not yet received the DVDs or my original tapes back. Given it took them 9 months to look at my order, I can only guess how long it will take to ship it out. I have no way of telling you whether the quality of work they do is any good, but I can assure you that their timeliness is deplorable.
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Report | 7 months ago
I waited months without hearing anything from them after I sent years of family history that I could not get back if things turned out wrong. I wished they would at least send an email letting me know they got the packages. I finally had to go back and dig some sort of contact info. if I could. I finally rec'd an email saying they were currently working on videos they rec'd the month I sent in. That was 6 mo. after I orginally sent my package. With all the con artists out there I needed some sort of reassurance that they were legit. I have still not received my videos back.
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Report | 7 months ago
I sent them some videos to digitize about 9 months ago and still have not received the digital versions. I have contacted them several times and they said that I should wait. They even indicated that I had to pay another $12 and that they would send the final product by return mail, which I did, and that was 6 weeks ago!
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Report | 10 months ago
They have had my tapes since April 2017. It is now the end of December 2017. 8 months. They are still backed up (as they tell me). Horrible service and I hope I get my tapes and DVD returned. I sent them precious memories that I would hate to lose.
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From Our Editors

At Music and Arts Center, you can find easy in-and-out parking for you to take advantage of during your shopping spree.

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Music & Arts

Sun
12:00 PM - 5:00 PM
Mon-Fri
10:00 AM - 7:00 PM
Sat
10:00 AM - 6:00 PM
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