uBreakiFix

Phone Repair
121 Mill St, Columbus, OH 43230 121 Mill St, Columbus Directions
Today 10:00 AM - 7:00 PM Closed All Hours
+16145325635
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96% of 91 customers recommended

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About this Business

  • Hours
    Sun
    12:00 PM - 5:00 PM
    Mon-Sat
    10:00 AM - 7:00 PM

Tips

250
27 Tips
Verified
Report | 5 months ago
Very efficient and fast ! They did an incredible job on a smashed iPad glass. !
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Verified
Report | 5 months ago
My son's phone worked fine before the cracked screen was replaced. Now that it has been replaced, it no longer works. I guess that's one of the risks that we chose to take when having the screen replaced.
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Verified
Report | a year ago
We walked into a friendly and knowledgeable staff whom were polite and efficient.
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Report | a year ago
Awesome job, and quick. Done in about an hour.
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Report | a year ago
Quick service and fixed my iPhone 5s glass perfectly.
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Verified
Report | a year ago
Fast service and great deal on screen replacement.
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Verified
Report | a year ago
Very honest. I took two phones to be fixed. The worker figured out that one device just had a shattered screen protector and refunded my money. I highly recommend!
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Report | a year ago
Purchase the groupon. Set an appointment online so they are prepared for repair.
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Report | a year ago
Fast- cheap. Great place !
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Verified
Report | 2 years ago
Very friendly and helpful. Replaced iPhone screen faster than expected.
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From Our Editors

uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.

On the worst thing you can do after cracking your smartphone’s glass screen

“Don’t just put it into your pocket and continue to use it,” Wetherill says. The broken glass can actually cause serious damage to the phone’s inner components and turn a relatively simple fix into a costly repair job.

On the repair process

"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.” Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.

On growing his business

uBreakiFix began as a business based out of Wetherill’s living room, and it now boasts more than 60 locations nationwide. “We are proof that the American dream is alive,” he says.

On unusual repair jobs

Wetherill remembers one fast-food employee who dropped her phone into a restaurant’s deep fryer. “It smelled pretty bad,” he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, “it did go through a cement mixer.” Some miracles just aren’t meant to be.

On the importance of a one-day turnaround time

Repairs at uBreakiFix’s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus—something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. “Of course, this is assuming that there wouldn’t be any pain,” he laughs.

Explore Nearby
uBreakiFix

Sun
12:00 PM - 5:00 PM
Mon-Sat
10:00 AM - 7:00 PM
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