The Wellness Key, LLC

Salon
51 Union St. S, Concord, NC 28025 51 Union St. S, Concord Directions
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50% of 18 customers recommended

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250
10 Tips
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Report | 5 months ago
Brittany is an excellent therapist! Her consultations are spot on@ I recommend buying her series especially for those with lower back pain and stress
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Report | 5 months ago
So I bought a Groupon for their Valentine's Day spa treatment for 2. Massage, strawberries, chocolate, champagne. I contacted them in April to schedule, well before the expiration date. I couldn't reach them. The phone mailbox was consistently full, email didn't work and texts went unanswered. Once you have to engage Groupon Customer Service, you can forget it. Groupon will not refund your money for any reason after 3 days of purchase. So I had to escalate twice get Wellness to even respond. They did and said I should ask for a refund. They never treated me -- heck, they never scheduled me. Who does business this way? I never personally talked to anyone there. They are horrible. Do NOT purchase their groupon.
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Report | 5 months ago
Very professional, good massage
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Report | 5 months ago
Brittany does a good massage and is very pleasant and asks if you need anything specific.
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Report | 7 months ago
I'm highly disappointed with this business. Apparently you have to call and schedule an appointment with them. Well I was unable to get in touch with them to schedule the appointment. This was a non refundable Groupon so I lost my money. I will not recommend them to anybody at all!!!
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Report | 8 months ago
Massage started 30 minutes late and only lasted 35 minutes, but paid for 1 hour. I felt like the masseuse had just received his certification and my husband felt the same with his masseuse
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Report | 9 months ago
Was unable to redeem Groupon due to the vendor having trouble with scheduling.
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Report | 10 months ago
The owner whom I communicated with was very friendly and helpful. She was wonderful. Unfortunately the massage therapists were very unprofessional. They gossiped the entire wait, which made the mood very uncomfortable for the massage. One even made inappropriate awkward comments. We unfortunately did not have a good first couples massage experience.
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Report | 10 months ago
Awesome massage! Will definitely be a repeat customer!!
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Report | 10 months ago
Made appointment four times and they did not show. I'm done with them. Gas wasted.
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