Main menu Open search menu

La Torretta Lake Resort & Spa

Fun or Leisure
600 La Torretta Blvd, Montgomery, TX 77356 600 La Torretta Blvd, Montgomery Directions
+19364484400

Deals (4)

Tips

250
35 Tips
Verified
Report | 5 months ago
The hotel was understaffed. Our room was not ready an hour after check in. When we received the call that our room was ready, we arrived on our floor and the hallway was littered with linens and room service trays. The gift shop and coffee bar were closed every time we tried to go, and there was a giant cockrach in our room on the second night. And the elevators were a nighmare. Several minute waits every time. Will not be going back.
Was this helpful?
Verified
Report | 5 months ago
The hotel and rooms are very dated and filthy-stained curtains, trash in cans and balcony upon arrival, stained/mildew smelling cloth couch. Bathroom was updated nicely. The check in line was out the door almost every time we walked by and people were often complaining about service/cleanliness. Aqua park & lake views somewhat made up for the negatives. I wouldn’t have paid the normal rate.
Was this helpful?
Verified
Report | 5 months ago
Terrible place. All activities on the pamphlet they give you have the wrong times listed. seems that AC in the entire hotel is malfunctioning, with management seeming not to care. So I have spent 2 nights going into my 3rd sleeping in a sauna at night. If it was possible to give zero stars I would. On top of the saunas for rooms I have ended up eating offsite for every meal as the food is awful.
Was this helpful?
Verified
Report | 6 months ago
Worst stay groupon ever. Hotel is misleading and the water resort options were not open. The place was like a ghost town, the rooms was full of bugs, and the water was turned off the next morning without notice to guest.
Was this helpful?
Verified
Report | 7 months ago
Great customer service! Especially Dalton!!
Was this helpful?
Verified
Report | 7 months ago
It has changed a lot over the years. Used to be a fun place to go.
Was this helpful?
Verified
Report | 7 months ago
The sleeping and suite area was nice size and accomodated everyone.
Was this helpful?
Verified
Report | 7 months ago
The room was beautifully renovated but the resort slide was not functional cause apparently they did not always have lifeguards on duty. Wish I would have know that. Was disappointing and room services was super overpriced.
Was this helpful?
Verified
Report | 7 months ago
Nice resort, lazy river is fun.
Was this helpful?
Verified
Report | 7 months ago
We stayed on the 6th floor and it was infested with Knats. No one really seemed too concerned with the problem. It was due to the ice machine drain system and they just kept telling us that they were working on the issue. We stayed 5 days and it was miserable. On the night before we left, the front desk acted surprised that we were still there. He said OH you are still on the 6th floor, I thought we had moved everyone off that floor. Well NOOO they forgot to even mention anything to us about the fact that we could move. We stay there 3 times a year for the past 5 years and this is by far the worst experience. They really need to improve and get back to the way it used to be.
Was this helpful?

Explore Nearby
La Torretta Lake Resort & Spa

Groupon has verified that the customer actually visited La Torretta Lake Resort & Spa.