5 Star Cleaning

Cleaning Services
107 Galvani Street, Copiague, NY 11726 107 Galvani Street, Copiague Directions
+18886818842
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0% of 15 customers recommended

Tips

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11 Tips
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Report | 4 years ago
Was not able to get in touch with them to arrange an appointment
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Report | 4 years ago
He was very nice but did not clean the house very well
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Report | 4 years ago
I had to have my Groupon refunded because the vendor refused to book a Wednesday appointment for Long Island even though their website clearly indicates that their business hours are Monday through Friday.
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Report | 4 years ago
I was very disappointed in the service
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Report | 4 years ago
Five star came only once, and never showed up for the second cleaning as was scheduled. I took the day off from work, I called twice and spoke to a customer service rep, who told me someone would call me back, and they never called or never showed up. I would never recommend them to anyone!! My house was an easy clean, not even dirty, so it was not that they worked that hard, obviously they don't know how to run a business.
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Report | 4 years ago
They were terrible. The job they did cleaning was ok but the reliability and customer service was terrible. They did not return phone calls. They did not show up for appointments. The owner offered nothing but excuses. Terrible business.
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Report | 4 years ago
well the first time i bought a voucher for their service I was unable to schedule an appointment. so i got a refund. when i saw it again on groupon i figured i would give it another try. BIG MISTAKE!!!!! i made an appointment , but gues what no one ever showed up. i tried to call and left a few messages, and no one even bothered to return my calls. so do yourself a favor and stay away from this company.
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Report | 4 years ago
unprofessional answering service. didn't get back to me. came 2 hours late. didn't have professional cleaning experience. destroyed cell charger with the vacuum cleaner. Told me about tax at the end of the service.
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Report | 4 years ago
I think intention to do a good job is there; just not executed.
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Report | 4 years ago
The worst purchase! Didn't even clean!
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From Our Editors

In the service industry, customers are purchasing time, and 5 Star Cleaning’s sanitary experts respect that investment with prompt, dependable service as they travel across New York City and Long Island 24 hours a day. They guarantee completion of each job in four hours or less by sending out crews of one to four techs, depending on the size of the area being cleaned and whether a home’s dust bunnies have attained sentience. Clients witness efficiency in action as team members go to work sweeping, vacuuming, dusting, mopping, organizing, and sanitizing from entry to exit. The technicians' three-step process for surface cleaning begins with a hot-water removal of dust and dirt, followed by surface sanitization and a final application of deodorizer or polish. In addition to homes and offices, 5 Star can lend its services to declutter basements, attics, garages, and sheds filled with junk and depreciated vials of Elvis sweat.

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