Cobblestone Shoe Hospital

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12821 Preston Rd., Dallas, TX 75230 12821 Preston Rd., Dallas Directions
+19727888044
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86% of 43 customers recommended

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Tips

250
14 Tips
Verified
Report | 14 days ago
Great people, great service. Very happy with my repairs. These are the people to go to.
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Report | 14 days ago
The owner was very nice and helpful. Did a good job on my heels.
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Report | 14 days ago
Wonderful customer service from beginning to end. All services were thoroughly explained to me. As a newbie that was important.
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Report | 14 days ago
Great Customer Service, Love the way they repaired my favorite high heel boots
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Report | 16 days ago
I went to the Curzon (West FtW location). Etta (store Mgr) definitely lacked the warm and fuzzies. She does not greet you when you arrive, as you would expect. She expects you to greet her and even then she is quite cold back. I had a pair of shoes where the heel had broken in half and asked if it could be repaired. She was nowhere close to friendly with her “Yea, but it’s expensive” reply. It left me the impression that she wasn’t interested in the repair. I had to inquire how much ($40 per heel, in case you are wondering”. I tried to kill her with kindness, and eventually she warmed up a bit and even bid me a good day. Unfortunately, the kindness was gone when I returned a few days later to pick up my shoes. Aside from Etta's bedside manner I would definitely recommend Cobblestone to friends and family. I took two pairs of shoes in for heel tip repair. Both came back as expected. However, Etta did manage to upsell me and replaced the sole on a pair of Michael Kors. On these she cleaned them up for me and -WOW- they look amazing. Unfortunately cleaning didn't apply to the other pair. But, based on the quality of work I will return to this location. I think once you break the ice with Etta she can be quite friendly.
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Verified
Report | 14 days ago
Great service! Good quality work!
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Report | 14 days ago
Great business and did a fantastic repair of my favorite shoes that needed at little TLC! Thank you, Cobblestone!
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Report | 14 days ago
pricing seems high
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Report | 15 days ago
They did an amazing job adding a zipper to my purse. A much better job that I expected!
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Verified
Report | 14 days ago
Incredibly friendly helpful and fun staff member! Great experience!
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From Our Editors

Cobblestone Shoe Hospital's expert menders have repaired men's and women's shoes and boots since 1906. Old, comfortable footwear gains renewed life at the shop with replaced heels and soles, saving patrons from outfitting old pumps with cardboard-box bottoms. Additionally, the cobblers skillfully repair luggage, handbags, belts, and briefcases with services such as zipper replacement.

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