DFW King Steam

Carpet Cleaning
13333 North Central Expressway, Dallas, TX 75240 13333 North Central Expressway, Dallas Directions
+14695000004
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20% of 20 customers recommended

DFW King Steam in Dallas is ready to help! For all your A/C and heating system needs, just call up the specialists at DFW King Steam.

Tips

250
15 Tips
Verified
Report | 2 years ago
I tried to call multiple times to schedule my cleaning, once they finally called back they scheduled a time to clean my carpets and then never showed up! I took the afternoon off of work to be there and then they never show. Afterwards I tried to call them and they would never answer or return my call. I feel cheated and scammed.
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Report | 2 years ago
I set up the appointment week back and called in previous night to confirm. They picked up the phone and then immediately hung up the phone on me first time and then refused to call back. The technician was so rude. The whole service was useless. I usually do not give bad ratings but the service was beyond poorest level. I bought a groupon for the whole house and the guy told me the whole house does not include stairs nor would it include the stain cleaning. if it doesn't include stain cleaning, what does carpet cleaning entail!!!??? People get carpet cleaning done to get stains removed. Its not vacuum service that I was looking for! He finished the entire house in 20 minutes.
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Report | 2 years ago
They are the WORST carpet cleaning company I have ever dealt with. My carpet was not clean, it was still dirty like it was before they came. As a matter of fact my carpet & my house had a bad smell after they finished. They used no cleaning agents only plain water & the nerve to tell me my carpet was clean & that those were stains. I wouldn't recommend this company to my worst enemy. A complete waste of $99.00 & the company does NOT stand behind their work probably because they know they do a CRAPPY job. I give this company 0 stars!!! The only good thing is that Groupon refunded me my money with no problems or hassle. They took my money & had a no care attitude concerning their shabby work.
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Report | 2 years ago
I purchased whole house package but was told my stairs were an extra charge .So I paid cash for stairs extra.
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Report | 2 years ago
Don't use truck steam clean. Walk behind machines (ninja)not as powerful as other steam clean
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Report | 2 years ago
Great customer service entails providing a service you committed to.
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Report | 2 years ago
Bait and switch. Got in the door with a cheap price then add on expensive stuff. Also , it too 24 hours for the carpets to dr completely.
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Report | 2 years ago
DFW KIng Steam scheduled me for a cleaning, marked my groupon as used at the time of scheduling but NEVER showed to do the cleaning and NEVER returned my phone calls
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Report | 3 years ago
what made the visit was the technician. very thorough and great customer attitude. the previous time I purchased from this vendor it was a nightmare and a technician that wanted only to add-on.
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Report | 3 years ago
I was told by the technicians that the owner of dfw king steam owned 3 other carpet cleaning businesses on DFW. Vaccumm expert is who showed up and did not honor my groupon from dfw king steam. They charged me $69.00 more to do my stairs which was why I but dfw king steam because it was included on my groupon agreement. Contacted company and they told me it would be a week before the owner would speak to me because he was out if town. Right. No one can read their contract ongroupon? So I am giving them their week and if not resolved will go to better business bureau and file complaints. Their $ 69.00 will end up costing them more than that. Highly disappointed.
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From Our Editors

It's DFW King Steam's job to keep things clean by delving into homes' deepest cracks and crevices. The company's technicians peer into air ducts, dryer vents, and chimneys before scouring built-up dirt and debris. They also use truck-mounted steam-cleaning equipment to do the same for carpets, whisking away dirt caused by regular foot traffic and putting down sod in the living room.

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DFW King Steam

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