Capital Carpet Care, Delta

1294 49th Street, Delta, BC V4M 3W1 Directions
+18779433823

Tips

Report | 10 years ago
Did not appear for the appointment scheduled, despite them having reminded us by email to be at home. No contact by the company to explain, we had to phone them. A definite not recommended !
Report | 10 years ago
I think they might be out of business even though I received 2 confirmation emails from them within 24 hours of my scheduled time for cleaning my carpets with them. When I tried to contact them directly by phone the number was out of service and yet they had confirmed my appointment time twice - I wasted my entire day waiting for them and they never showed nor contacted me to apologize for their lack of service.
Report | 10 years ago
They are a fraud. They did not show up. I want my money back
Report | 10 years ago
After using their online booking system, I initially thought that Capital Carpet Care was professional. This impression quickly changed after I received three emails reminding me to be present at my house an hour before and after the time scheduled and then the company neglected to show for the appointed time without any warning. My family rearranged our entire house and my husband took that day off work in order to assist with our two small children during the cleaning. I did not receive any notification as to the reason why the appointment wasn't met so I had to email four times and contact Groupon in order to find out. With the promise of free deoderizing, I rescheduled via their online booking system once again weeks later. I then received a phone call the night prior to the appointment asking to change the date/time once again. Rather than 8:00 am, it was then confirmed that the technician would arrive at 9:30 am. He didn't actually arrive until closer to 11:30. Our water was used to fill the machine and the technician dumped the dirty water in our toilets creating a mess in both bathrooms. The technician did clean an extra bedroom, but the "free" deoderizing was not provided. The end result was unsatisfactory as the carpets have been cleaner in the past when a small handheld, Bissell, machine was used. The whole experience was not worth the Groupon price. I would not recommend this company nor pay for their services again.
Report | 10 years ago
I never used Capital Carpet Care, as they didn't show up at the agreed on time ( booked via a web site). Having left messages via email and voicemail and not getting a response, I decided that I wanted my money back. Not impressed.

About this Business

Steam, though common and generally unglamorous, is the star of the show at Capital Carpet Care. The company specializes in steam cleaning, simultaneously sanitizing and deodorizing carpets without sprinkling them with ground Altoids. The technicians’ efficient process leaves carpets dry in two to three hours, and upon request, it can be used to refresh stairs and upholstery.

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Capital Carpet Care, Delta

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