HobbyTron.com

Retail
PO Box 467, Des Moines, IA 50302 PO Box 467, Des Moines Directions
+18186759000
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54% of 59 customers recommended

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23 Tips
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Report | 2 years ago
I never received the product from you guys .. Basically my money was stolen..thanks
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Report | 2 years ago
Poor customer service Poor quality The shipping and handling fees are as much as the actual product
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Report | 2 years ago
Received merchandise in a timely manner as stated
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Report | 3 years ago
Ordered rc helicopter you took my money and didn't deliver the item I tried to redeem the voucher without Succes.i tries to call only to hear you hanve a 3 minute wait wich turned into leave a message.this is the worst purchase I ever made throught hobby tron and groupon witch I hope to resolve in the future and delete The app
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Report | 3 years ago
would not exchange broken toy because my kid tore the packaging when opening
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Report | 3 years ago
Helicopter arrived, removed from the box, charged as per directions. Place batteries in remote, Turned on a helicopter and a top plates would not turn. very disappointed that the helicopter came defective. This was a gift from my grandson, now I'll go to a local hobby store and see what I can purchase for him now. Thank you Groupon for refunding your portion of this purchase.
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Report | 3 years ago
Fast Service :)
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Report | 3 years ago
You claim to test your refurbished products, but I bought one and it didn't work out of the box. Customer service was great to ship me another one, but that one didn't work right either. Perhaps not claiming that and saying something like "These products were returned to us in non-working condition. We have tried to fix them for your enjoyment, but don't guarantee that they will work perfectly. Please let us know if you have any problems or questions. We stand behind our customer service and will help you however we can." would help people buying refurbished products know that you're trying, but not to expect something working upon receipt. I'm not unhappy, just frustrated that I now have 2 defective units.
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Report | 3 years ago
Bad products, bad customer service
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Report | 3 years ago
Product was defective. Took a month to get a hold of someone to help process a return and their customer was terrible. Groupon handled my complaint in an excellent manner, however and it makes me feel a ton better. Quick, efficient and caring.
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From Our Editors

Founded in 2001 as a specialty retailer for hobby enthusiasts, HobbyTron.com quickly amassed one of the world’s largest selections of remote-controlled vehicles and airsoft guns. Visitors fill their online carts with items such as radio-controlled helicopters capable of withstanding up to 200 pounds of force and spring-powered airsoft pistols that don't require gas or batteries to operate. HobbyTron’s collection of more than 5,000 toys and gadgets also includes science and robot kits, as well as magic tricks designed to keep newly built robots at bay.

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