Pooch Perks

Retail
8669 Northwest 36th Street, Doral, FL 33166 8669 Northwest 36th Street, Doral Directions
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83% of 80 customers recommended

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Report | 5 months ago
LARGE BREED DOG OWNERS BEWARE. I’ve tried to write a review on facebook but Pooch Perks likes to delete negative reviews. I hope I can save someone from wasting money by writing this. This company repeatedly sent inappropriately sized toys for my large breed dog. I reached out and paid an additional fee for “durable dog toys” and was assured that going forward I would received durable toys only. The rep from the company specifically said “Durable toys made from rubber or another similar material”. They charged my account an additional $10 per box to recieve these toys, including charging me for the box I had already received. I was told I would receive a replacement toy for my first box by May 22nd, 2017. I’m still waiting on that…. My next box came containing ONLY plush toys smaller than the size of my hand. When I reached out regarding this they sent a very rude comment back saying they NEVER have received complaints regarding the quality of their toys (but the google reviews say otherwise. I wish I had read them before giving this company my money) This company does nothing to actually customize the boxes for your individual dogs needs (despite that being one of their selling points) Don’t waste your time on this business that only cares about making money, not the safety of the dogs they serve. Safer option would be to go with a company that costs a little more but actually cares, like Bark Box
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Report | 6 months ago
Customer service was not a pleasant experience
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Report | 6 months ago
Loved the variety of treats and toys.
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Report | 6 months ago
I paid extra for the more durable toys and 2 of them lasted a day. But my dog did enjoy them and the treats that came with
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Report | 7 months ago
I was unable to choose the option I actually wanted.
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Report | 10 months ago
So far so good we really enjoyed the box. It was filled with treats the dogs really liked also made in the USA big plus. The toys are durable and handle rough play. The only draw back is the $5 shipping charge other box's don't charge for shipping.
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Report | 10 months ago
not really for big dogs
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Report | 11 months ago
There was an additional $5 charge when you went to order the box. I did not realize that, but I didn't read the fine print either. Maybe it mentions the charge there.
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Report | a year ago
We get a couple of dog boxes a month. This one is the worst. Sent toys for big dogs to little dogs. Cheap items.
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Report | a year ago
They charged $5 for shipping even though the site says "free shipping". I left a not on the order to contact me about this and no reply after 4 days. Overall it looks like a great idea, but meh
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From Our Editors

Most dog lovers know that almost any time you give your pet a new toy or treat, they reward the act with an excited—and adorable—bout of barking and leaping. But imagine what your dog would do if you gave him an entire box filled with toys and treats. That's what Pooch Perks subscribers get to experience every month.

As featured on the NBC Today Show and named ‘Best in America’ by Fox Business, Pooch Perks ships carefully curated goods for the pampered pooch customized for each dog’s size. Every treat is proudly made in the USA, and the toys are safety tested to give dog owners peace of mind. And because Pooch Perks believes that all dogs deserve to be pampered, they also donate a portion of their proceeds to organizations that help rescue abused and neglected animals.

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