Groupon is very misleading about the package we're purchasing. While I purchased the premium package at a discount, I was told by the vendor that the Groupon package is different and it doesn't include a lot of the items listed in the package detail. The space is small, but the food room is separate so that's nice. They charged extra for a different time slot and for helium to inflate the extra balloons we bought. If paying with the credit card, there's a fee so after paying $296 for the premium package ($549 value) that we technically didn't get, we paid another $123 for gratuity, helium, and the 3-6pm time slot which is according to the owner not applicable to the groupon deal. Again, not a problem if this was transparent in the deal, but it wasn't. The positive is that kids had fun.
Was this helpful?
Very helpful, staff.
Ability to bring food without penalties as well as order pizza on-site.
Face painting was very professional.
On a negative side, this place is on a smaller side. Probably fine up to 10-12 kids, but definitely not 30, as advertised. Bouncing house was really small even for 4-5 years old.
Overall it was a great party for my 4 year old son's birthday, and the guests enjoyed it as well. The place is small, so more than 15-20 children will be too much. Do not waste your money on getting the clown, as it was a waste of almost $200, because the babies would rather play than sit down for tired,old "tricks." Parking can be a pain! The owner was very nice, which helped.
From Our Editors
What services does your business offer and what makes your business stand out from the competition?
Family friendly, we host a variety of different specialty parties such as bounce and play, spa, clown parties & more!
What is the experience customers can expect?
Fun, clean, family friendly. A great addition to the neighborhood. Our dedicated staff will work with you from start to finish to make sure your event & experience is nothing but enjoyable. Book your party & we will do the rest!
What was the inspiration to start or run this business?
A mutual love for event planning & children. In addition the Richmond Hill/ Kew Gardens neighborhood has nothing like this venue in the area.
What do you love most about your job?
Meeting new people and being able to put a smile on a child's face knowing you helped make their birthday dreams come true!
The Royal Bounce House