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Clean computer of viruses There are times when a virus will reinfect the computer within a short period of time after removal. In that case a complete reload will be indicated however we will credit you with the price of the virus removal towards the reload cost.
Remove malware infections. Some malware infections will infect Windows so deeply that a system reload will be necessary to adequately remove all traces of the malware. In addition sometimes malware reinfects a machine within a few days of being removed. If so, we will credit you with the removal cost towards the reload price.
Reload windows from scratch while saving your personal information and files. Reload includes replacing the data in the correct locations along with free protection software if you do not have a subscription for one. Your software will be reinstalled if provided. Includes scan test of hard drive for errors.
Hard Drive Replacement
If your hard drive has failed we will quote the price for replacement including labor for the reload. No work will be done without your approval. No price can be quoted here as much depends on the capacity of the replacement hard drive.
General Windows Repair
Windows can develop problems that may seem like major things but in reality are simple to rectify. These things can range from missing or incorrect drivers to configuration issues. Let us take a look at things and you may be surprised at how inexpensive the repair can be.
General Service Call
Basic service call charge. Includes the first 45 minutes of time spent on the problem. If further time is required the charge will instead revert to our normal hourly charge. Includes jobs such as printer installation/windows drivers. Windows cleanup and general service.
Our hourly rate for service. Most jobs however, are priced by the job rather than by the hour as it is generally less expensive.