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Don't want to lug your computer down (and then up again) all those stairs?
Kids take off and leave you carless? Can't get to all those darn cables? Is your problem too LARGE to bring to the shop? Or maybe you just don't feel like leaving the house...
Well, never fear! We can come to you!
If you live in the Fort Dodge area, and can't make it in to the shop for whatever reason, just give us a call and we can schedule a time for one of our knowledgeable and friendly technicians to pay you a visit!
515-574-9106 We look forward to seeing you!
If a technician has requested, click on "Instant Housecall Remote Support Software" and fill out the required information.
Please allow the application to install and run.
Follow any on-screen instructions and make sure your technician is ready to take over your computer.
The Addition of Consoles
We have now expanded our capabilities and services even further to serve the needs of our customers.
If you have any issues with your current consoles, bring them in and we can repair them.
Current charges start at 1/2 Hour of Labor ($37.50)
Almost all work does not go OVER 1 hour!
If we find out that we need a part, we will call you first and let you know the current situation.
Justin Shaddox is our representative for consoles.
If you have any questions, we will try to direct those questions to him so you may be better helped.
He currently works Monday-Friday, on the following types of consoles
X-BOX360, PS3 PlayStation 3, NINTENDO DS, Wii TM, PSP PlayStation, Portable.
Since we cannot control the conditions that the console is subjected when it is not in our shop
we have to charge for each time the console is brought in for repair. Therefore, we have a few suggestions to minimize the chances of your console breaking down again.
Consoles overheat VERY easily.
Keep your console in a well-ventilated area, such as on top of your entertainment center. Enclosed spaces do not allow the heat to dissipate quickly enough. DO NOT set on a shag carpet or anywhere where the vents will be blocked.
DO NOT move your console while it is on.
Please wait for it to shut off and allow 20 minutes of cool down time before moving.
Cell Phones and Other Devices
Yes, we can repair your broken cell phone and other gadgets as well.
There are a few things you should know first.
The iPhone 4 and 4s is a $135 replacement for the LCD/Digitizer (the screen).
We cannot guarantee the phones if there is more damage inside due to the original issue it was brought in for. (I.E. if you brought the phone in for a screen replacement and parts on the main board were bent in the same accident that caused the screen to break).
The expedite fee is already included in the price
so you can rest assured that we will get to your device as soon as you bring it in. If we have all the parts, it will be scheduled to be done within 24 hours, if we need to order a part for you, it will be scheduled to be finished within 24 hours of when we receive the part. If you don't need the phone back right away, we will waive the $35 expedite fee, but please be aware that it may take 3-4 business days to fix your device. This includes if we have to order your screen, it will be 3-4 business days AFTER the screen arrives from shipping.
Justin Shaddox is our phone guy
so if you have any further questions, feel free to give him a call M-F, 11:00AM-7:00PM for more information.
10 Minute Diagnostic
Why do we offer the Free 10 Minute Diagnostic?
The Free 10-Minute Diagnostic is a method of helping you figure out what is wrong with your computer and how much it would take to fix it before you have to put any money into it. Sometimes this might be verifying what you already knew, other times it could be letting you know that it isn't as bad as you thought or feared. "Yes, it looks like the network card is not working" or "No, your computer is not toast, only the power supply has failed, easily fixed". Also, some of the most frustrating computer problems customers have are things that can be fixed quickly. We at Personal Computer Solutions do not believe that we should charge for something that takes less than 10 minutes to fix. Our goal here is to keep your computer experience as happy and frustration-free as possible, not to empty your pocketbook. So if we can fix it quickly and make you happy, WE are happy, mission completed.
What does a Free 10 Minute Diagnostic include?
The FREE 10-Minute Diagnostic includes any labor done on your computer that takes our technician less than 10 minutes to fix. This can include a wide range of fixes such as; driver installation, settings changes, cleanup of startup items, etc. Hardware installation, if under 10 minutes, is included in this offer, even if you purchased it somewhere else. This can include hard drives, memory, and PCI cards with their drivers. We do this so that when you go home, you are confident that your newly purchased equipment is going to work for you just like it should.
What is not included in the Free 10 Minute Diagnostic?
Any hardware that you decide to add to your computer is not included, but the installation is. As an example, if we discover that the reason your computer is running slow is that it is low on memory and you decide to purchase memory, we will install the memory for free but you would still need to pay for the memory upgrade. Also, if correcting your problem is going to escalate from a Free 10-Minute Diagnostic to billable time, the technician will inform you ahead of time, so no need to worry that you are going to get a surprise bill at the end.
A computer inside an Aquarium?
How does it work and why did we build it?
This computer is installed in a 12 gallon aquarium and filled with mineral oil!
Additional items have been added to make the unit look more like a true fish tank and also to make it look more attractive...
You really have to see it to appreciate it's true magnificence
so feel free to stop in just bask in it's awesomeness. We may even let you push buttons.