Soap N Suds Detail & Accesories
Auto Repair & Maintenance
About this Business
9:00 AM - 5:00 PM
they do not answer the phone and very hard to get a hold of...they were avoiding me because of the groupon and were hesistant to honor it.
The work was not completed as described on the coupon. There were still bugs left on the front of the car.
the Groupon had the wrong phone number and address. I had to drive around to find the place, then no one answered the phone for days.
Had an appointment scheduled at least a week in advance, I arrive at the business at the appointment time sign on the door says closed. Call the business' number and speak to the owner who jokes that they are closed for the entire month, then says to pull around back and that someone would be there shortly. Ten minutes after my appointment someone shows up. In the end, from the time they started working on my car till it was done was nearly two and a half hours. The wax job was done very well, however, the interior vacuuming was not done well, there was things that were missed in the corners and in the backs of the seats. For the price of the Groupon itself it wasn't too bad, but I can't imagine paying the full value for this service.
One of the poorest excuses I've ever seen as a professional business! 1 1/2 hour wait for owner to show up, no working TV in waiting room and only did fair job. 2nd visit owner never showed. Sign on door said open and when I called was told they were closed even though I had appointment.
It would take to long to describe all that we went through. In summary, we went back 4 times before we had everything done and also got our mats and cup holder (and there is much more) Groupon was good enough to refund are money for all the trouble we went through.
S n’ S is not ready for primetime. The number given on Groupon is not a working number! The number in white pages is the same! Had to go to shop to make an appointment? The Management and help are very nice people! Having had my vehicle washed and waxed at other shops before, they have to pay more attention to details? The Groupon was just for a wash and wax, with interior window washing and sweeping! I paid extra for a complete detail, That was Lacking in detail! They need to improve services and communication. Sorry S N’ S you have to improve!!
the hatch back of the van was not vacuumed, apparently no one opened the back? I returned within the hour, the sign said open, it was within posted hours but, the the door was locked and no one answered my knoc.k
VERY HARD TO GET AHOLD OF AND DIFFICULT TO SCHEDULE....NOT THE BEST DETAILING I HAVE SEEN.....GLAD I DID'T PAY $180.00 FOR IT...I WOULD NOT GO BACK OR RECOMMEND
From Our Editors
Soap N’ Suds Auto Detailing has been washing, cleaning, and waxing cars, trucks, and boats by hand for the more than 15 years. Whether they're overhauling grime or reinforcing an already brilliant shine, the staffers utilize eco-friendly Meguiar's and Mothers products. As they work, clients and car owners stay cozy in a lobby complete with a TV that streams lives footage of cars singing in the shower.
Soap N Suds Detail & Accesories