The Spa of Cool Springs

Spa
539 Cool Springs Blvd., Franklin, TN 37067 539 Cool Springs Blvd., Franklin Directions
This place has not been rated by customers.
71% of 28 customers recommended
This place is closed.

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9 Tips
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Report | 3 years ago
Autumn and Kyle were great. Will definitely be back!
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Report | 3 years ago
I really enjoyed my facial. I will probably be back.
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Report | 3 years ago
I have been here twice before with great experience. This one was awful. I was not relaxed and was counting down the time for the facial to be over. It was the worst face treatment I've ever had. The person applying the product barely even touched my skin. The products were dabbed on and wiped away. No scrub, no real rinse, no steam, nothing I have experienced with the many facials I have had previously. I was extremely disappointed. I even took a friend there that is new to facials because I had had good treatments in the past. I wasn't even offered a cup of water post treatment. I will never go back. So unfortunate.
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Report | 3 years ago
Amanda was great! I am definitely going back for more.
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Report | 3 years ago
Lisa was very professional and did an excellent job with the process of the facial. Would visit again due to friendly service and excellent treatment:)
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Report | 4 years ago
Everyone was very friendly that I encountered, but I was not so impressed with my facial. I wasn't informed of any of the products or even the type of facial treatment I recieved. I have troublesome/sensitive skin, and what ever was used has made my skin very oily! The treatment has made my skin worse :(
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Report | 4 years ago
My technician was inexperienced (I can only assume that she is new). Instead of a neck and shoulder massage while the masque was on (like usual), she did a very fast hand massage and sat behind me to wait. Not very relaxing; awkward. The battery operated exfoliation brush needs batteries and my eye makeup was practically in tact after my service. That said, working on clients from Groupon should give her some more experience.
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Report | 4 years ago
i really enjoyed my experience
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Report | 4 years ago
Not a great experience. See my email for a refund.
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From Our Editors

To create a tranquil, relaxing experience, The Spa of Cool Springs incorporates elements of nature into both its treatments and its decor. Guests walking into the reception area are greeted by comfortable brown leather armchairs and a substantial marble-and-stone desk. In the treatment rooms, deep-green walls and botanically inspired prints bring the outdoors in. Therapists perform a variety of massage modalities within their dimly lit hallows, using earthy tools such as warm river rocks and brown-sugar scrubs. During skincare treatments, the fragrant and sustainably farmed ingredients in Éminence Organic Skin Care products soothe weary skin. Aestheticians promote a balanced complexion with probiotics and tea-tree oil, or employ a citrusy, herbal formula to target men's ingrown hairs or stubborn Muscle Milk mustaches.

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