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My Air Duct Pro

HVAC & Electrical
19801 Bramble Bush Dr., Gaithersburg, Maryland 20879 19801 Bramble Bush Dr., Gaithersburg Directions

My Air Duct Pro in Gaithersburg is ready to help! Get the control you deserve over the temperature in your home with a quality A/C and heating inspection from My Air Duct Pro.

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26 Tips
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Report | 5 years ago
Felt very pressured to purchase several hundred dollars worth of services after they "found mold". Checked BBB and Yelp, similar stories. Wish I had checked before buying the Groupon. They damaged my walls when they dragged the hoses through the house.
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Report | 5 years ago
I was pleased with the worked performed by My Air Duct Pro. They were extremely polite and most professional.
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Report | 6 years ago
These guys are straight up crooks. They came in, "inspected" our furnace and vents and immediately declared that they needed a $500 anti-mold and bacteria treatment. When I turned this down, they simply vacuumed the OUTSIDE of my vent. I could have done this myself with a dustbuster. I looked on Yelp and this is what they do to everyone. It's a total racket and a ripoff. They use the Groupon service to get in and try to upsell unnecessary service, and the service that you paid for with the groupon is worthless.
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Report | 6 years ago
the technicians that came out were unfamilar with my unit and said it was not what i had purchased. when they finally agreed to conduct the service, they spent 10 mins with a vacuum cleaner and paint brush to clean the unit.
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Report | 6 years ago
The technician did not fully perform the services that I paid for. Since November 13, 2012 the merchant has not responded to my concerns about the service I paid for and did not receive. I have disputed the amount to my credit card company. As of December 3, 2012 the full disputed amount of $800.00 is credited to my cc account.
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Report | 6 years ago
What a scam. The first thing they found was mold, and they hard sold me on their mold removal. They also claimed they would come back with the two year warranty and redo the mold service at no charge each year. Finally, as part of the cleaning, they spray painted inside the furnace. Despite repeated calls to the tech, and the 800 number, they refused to come back and fix this. I had to get another company who found that My Air Duct Pro had painted over the transducer, which prevented the furnace from starting. Don't do any paid work outside the Groupon with these scammers. It's pretty clear that with no address of the company on the receipt that they won't hold up their agreement.
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Report | 6 years ago
The technicians were pushy for more services. They did little more than vaccum the vents. I read them the description of services expected and he seemed to have no idea of the promises. They did not have a negative vaccum system nor a push-pull brushes system. I would nNEVER use them again. I have had terrible luck withl services so will only purchase restaurant vouchers in the future if at all.
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Report | 6 years ago
They didn't stay very long, but the first thing the guy did was to check for mold only to say he saw some and a professional would charge $2600 but his fee was $400. He didn't even go to the vents in the basement and the return on the furnace itself wasn't cleaned when another company wanted to charge me extra to clean that particular return vent! So yes, I was disappointed in this company, especially how quickly they were in and out. Considering my vents have never been cleaned and the house is 18+ years old, either I am the cleanest house ever or they didn't do a thorough job.
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Report | 6 years ago
Worst service ever....bad attitude, don't waste forty nine dollars!
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Report | 6 years ago
I was very unhappy with the service I receives with this groupon. They did not clean all the air ducts in my house a they said they would - and were very unhappy that I would not purchase further work that day. I was told that they would not send the same crew back to the same address twice which makes me unsure if the company stands behind their work. I was told t was so favors could not be given to clients - not sure I believe that. I was hoping to find a company with the groupon that I would feel comfortable calling back for additional services. Definitely won't be calling My Air Duct Pro. Very unhappy and don't feel like I got my groupon monies worth. Very dissatisfied.
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