DFWJetskis

716 East Interstate 30, Garland, TX 75043 716 East Interstate 30, Garland Directions
+12142515226
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71% of 72 customers recommended

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250
31 Tips
Verified
Report | 6 years ago
They have not returned any of my calls
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Report | 6 years ago
Go onto Yelp and read the reviews. Make sure you read the many "filtered" reviews which are ALL negative, including mine.
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Report | 6 years ago
Good equipment. Fair minded management. When we didn't get started on time due to their equipment issue, we were given enough time to make up for it.
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Report | 6 years ago
I would recommend them to anyone! Had a great time!
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Report | 6 years ago
Restrictions to use groupons are too strict. Should allow use of more than one groupon on same visit, etc.
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Report | 6 years ago
We wanted to be picked up at a certain time because we needed to be somewhere important at a certain time. We made sure we told DFW Jetskis what time we needed to be picked up. We were not picked up until twenty minutes after our needed departure time.
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Report | 6 years ago
Their office is not at the launch site, creating a lot of running back and forth for them, increasing the overhead time involved with renting from them (with or without groupon). But she was very nice about the process. Two hours is a long time so take multiple people to trade off riding time. Decent swimming area nearby but one way roads make travel between aggravating.
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Report | 6 years ago
Today, I tried for the 4th time to use this Groupon. The first time, there was a storm and I called on the way down to confirm, and was asked to reschedule. The second time, we showed up and she said there was a storm in the arena, and they were not renting, but she had “forgotten “ to call me. The third time, we showed up and after 30 minutes the owner of the boat store they operate out of was able to track her down…she said they had cancelled all appointments due to weather and had e mailed everyone…a subsequent check of phone text and e mail logs showed NO CONTACT I went down today, on my own as my wife had lost all interest by now, and after signing all sorts of waivers stating how much I would have to pay for any scratches or dents, came the last page, which I will be happy to forward to you…it states in large bold upper case no less than 6 times that ”DFW JETSKIS WILL NOT BE RESPONSIBLE FOR INJURIES, DAMAGE, LOSS OR THEFT, EVEN IN THE EVENT OF NEGLIGENCE OR FAULT BY DFW JETSKIS” I of course declined to sign such an absurd waiver, and was refused service. My attorney, who receives a monthly retainer and is rarely needed, will file suit tomorrow for costs and time, and while I do not expect to receive any award, I will waste their time as they have wasted mine… Please credit my account the full cost of this Groupon.. Thank You
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Report | 6 years ago
It was hard to schedule an appointment. Norma (whatever her name is) is very rude. She tried to get over on me and charge me a $267 fine for hitting the gas on the jet ski. She also charge a $10 "processing fee/tax" when you get there. So the total groupon is actually $35. I will never ever go there again. I had five friends who purchased a groupon but they couldnt not get in because she never answer the phone or emails. Her website doesnt work. This was a scam!!!!!!!!! Never again!!!!
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Verified
Report | 6 years ago
Too difficult to schedule and too many restrictions.
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From Our Editors

The sun twinkles over the lakefront as a jet ski speeds across the water's surface, churning a trail of foam in its wake. This image is ever-present across Lake Ray Hubbard, where DFWJetskis' fleet of personal watercraft lets visitors steer themselves toward watery adventures and schools of wild goldfish crackers. The CPR-certified staff keeps a watchful eye as high-performance jet skis enter the water for single rides or rentals that last up to a day. For alternate modes of water transportation, staffers can rent out standup paddleboards or help to find a fish that's big enough for a saddle.

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DFWJetskis

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