Lan's Special Nails

Mani Pedi
2037 Exeter Road, Germantown, TN 38138 2037 Exeter Road, Germantown Directions
+19017519558
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68% of 111 customers recommended

Tips

250
Verified
Report | a year ago
They took three hours to do my nails, poor service, rude, attitude, and then wouldn't honor the groupon. I took my two granddaugter with me which I paid separate, however when I called and asked the price and when they went to charge me it was a lot more. They ended up giving me "Partial" credit on my groupon, so I paid about $25 more then I should have. I would not have been as disappointed if I had excellent service and good results. I had to go get my nails redone just 5 days later because they were so bad. I have had my nails done every two weeks for the last 30 years, and this is by far the worst job and experience I have ever had. If they were offering a day of doing pedi/mani's free I would not accept the offer. Horrible, I repeat horrible experience.
Verified
Report | a year ago
They were nice & all business. Only thing I made an appt but still had to wait 45 Min. They didn't speak English very well & only explained that a technician was absent that day after I asked 30 mins into my wait. But they tag teamed & worked quickly once they got to me. They were nice & polite
Verified
Report | 2 years ago
Easy to get in and out. Staff seems to want to please you.
Verified
Report | 2 years ago
Awesome mani-pedicure. Really enjoyed it. Great customer service offering customer a free drink
Verified
Report | 2 years ago
The use of groupon seemed confusing to them at first & it was stressful rather than relaxing for me. They do great work but wish they didn't speak so much in their native tongue. Made me feel like they were talking about me & the other customers. Need to get whatever issue they have with groupon resolved.
Verified
Report | 2 years ago
A good experience--the ladies were courteous and pleasant and got me in right away.
Verified
Report | 2 years ago
good service
Verified
Report | 2 years ago
very pleased with the experience
Verified
Report | 2 years ago
Everyone was very nice and efficient. Would like to make this a monthly treat.
Verified
Report | 2 years ago
Very pleased. Will go back.
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From Our Editors

Visitors to Lan's Special Nails undergo each spa treatment with a complimentary refreshment in hand. While clients relax, technicians perform simple manicures and pedicures or paint on intricate nail art. Techs also provide waxing services.

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Lan's Special Nails

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