Pure White Lounge

Dental
1401 East Williams Field Road, Gilbert, AZ 85295 1401 East Williams Field Road, Gilbert Directions
+18887864441x3
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48% of 27 customers recommended

You'll be thankful to have strong teeth in the future. Make sure your eating days ahead are great with visits to Pure White Lounge in Gilbert, AZ. A professional dental service from this dentistry will make you want to show off that dashing smile...

Tips

250
14 Tips
Verified
Report | 5 years ago
I made an appointment to a location near my home, but when I arrived, a note on the door said "family emergency." So, I rescheduled, but they had moved the location to a different location that was far from my home. However, the girls that whitened my teeth were nice, efficient and I'm pleased with the results!
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Report | 5 years ago
Loved it... great communication regarding appointments and directions. Loved the results. Will definitely use them again!
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Report | 5 years ago
The senior tech only stayed for 5 minutes then let 2 very young girls take over. One of the young ladies was being trained by the other poorly trained youth. I did not feel like I was in good hands. Another client who finished before me had commented to the girls her same feelings. The girls complained about that client after she left right infront of me. When the girls weren't insulting the other client they were talking about their day and not focusing on the task at hand. I DO NOT recommend the Whitening Lounge.
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Report | 5 years ago
The office never answered any of my pre questions. On the day of the appt., the technician was one hour late because the regular technician for that area called in sick. The tech that whitened my teeth gave off an air of not much confidence in what he was doing. I had to hold my lower lip down during the entire procedure. After the procedure, I had swelling and blisters on my upper lip for about four days. I was never offered any of the products that I was supposed to be offered for purchase after my cleaning and the results were as good or better as I could get with White Strips. The technician made the excuse that the Whitening Lounge could not keep up with response they had from Groupon. I say if that's the case, don't make the offer until you have the qualified staff. That is just greed.
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Report | 5 years ago
start up operation lacking comfort and experienced staff
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Report | 5 years ago
My complaint is mainly with the communication. The service itself is good. The map and address on the website is wrong. There is no signage when I did find the building and had to wander around asking others of they knew where I should go. I called the two phone numbers listed. One is a voicemail box that hasn't been set up and the other didn't even Allow me to leave a message. Very frustrating.
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Report | 5 years ago
Very unprofessional The girl who did the treatment told me NOTHING about the procedure - just told me to sit down and stuck the appliance in my mouth. HEr friend was there so they stood int he hall wall talking about a boy and eating a sandwich while I had the gel on my teeth SHe told me NOTHING about what to eat/avoid after the procedure but fortunately I was in the hall way waiting for my appointment and heard what she told the people who were there before me. Two people arrived for their appointment while I was finishing up with mine so I think she got overwhelmed and just wanted to get me finished and out of there. There is paperwork that you have to fill out and take with you. I gave her mine and watched her throw it in a chair without reading it. She did the same thing with the 2 peole who arrived after me. I would never go back and would never refer it to anyone.
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Report | 5 years ago
Product was sitting on the floor, no trash can (just a box she was using), no water offered for swishing before or after. She did not have change for a $20, so rather than not lleave a tip, I left the whole $20. Un-impressed is an understatement.
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Report | 5 years ago
they cancelled on me 24 minutes before the appt. and I had already left the house so I didn't know and drove the 30 min. to get to them plus the building has no signage to find them so the whole process was REALLY frustrating! VERY unprofessional.
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Report | 5 years ago
Unprofessional owner and technicians. Unprepared for volume of work after Groupon. Unresponsive when contacted.
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From Our Editors

After your dental treatment at Gilbert's Pure White Lounge, you will be flashing your clean, pearly whites. This dental clinic lives to help your smile look its best, now offering such services as check-ups and teeth whitening. Schedule a dentist appointment at Pure White Lounge and be more proactive about taking care of your teeth and gums.

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