Aqua Ryderz

Activities
1102 West Pioneer Parkway, Grand Prairie, TX 75051 1102 West Pioneer Parkway, Grand Prairie Directions
+19722175169
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47% of 30 customers recommended

Sports fans know to plan their weekend around Grand Prairie's Aqua Ryderz, TX. This club is obviously the place to be, so get your calendar out and make plans to visit it soon.

Tips

250
16 Tips
Verified
Report | 3 years ago
I have not been able to contact this business by phone or email since I purchased the Groupon. They did not show up for a rental reservation that I made on their website. They should not be allowed to market through Groupon.
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Report | 3 years ago
Couldnt redeam groupon. Aqua Ryderz stood up my appointment to pick up skis and Never answered nor returned any calls or emails or anything
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Report | 3 years ago
Horrible, unprofessional, zero ethics company. No-showed me on delivery, redeemed the Groupon. Refuses to email, call, or contact in any manner.
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Report | 3 years ago
Great business owners.. Easy pick up and drop off! Highly reccomemded
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Report | 3 years ago
Poor customer service. Had to reschedule multiple times due to scheduling conflicts and maintenance issues. Showed up to pick up the Jet Ski's and no one was there. I had to wait over 3 and a half hours for someone to show up and hand off the jet ski's. Difficult to reach, called multiple times, left voicemails, text messages with no response. Website says open 7 days a week from 9 to 9...except that there is no business location, this is run out of a storage unit by appointment only. Facebook page has incorrect phone number. Jet Ski's looked a little beat up but did run well. Me: Is there anything I should know before taking these jet ski's? Owner: Yeah, I just hope they run...
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Report | 3 years ago
Couldnt have been more disappointed!! First he was 45 minutes late showing up for our appointment, with NO apologizes. Then the skis he was going to give us looked nothing like the ones in any of his pictures on the website or his facebook page!!! Not only were they beat up looking but one had a 3inch gash all the way across the back of the seat with the foam coming out, yea that would have felt real good all day long. The owner had nothing but excuses and a bad attitude. Are you kidding me?!! No telling what else would have gone wrong, its refund and bad review time for me!!
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Report | 3 years ago
Our appt was at 11:00, and arrived early at 10:30 to pick up the jet ski. By 11:05, when we finally reached the individual he said he had had a problem with a jet ski out on the lake and would be there in 15 minutes. He finally arrived at 12:00. He did offer us extended time with the jet ski to try to make it up to us. When we got to the lake, the lake was smooth and the first pass we made with the ski, the back trim piece came flying off, we went back and retrieved it, and rode it for about 45 minutes. we brought it in, had a little lunch, and then when we went to ride it again, it did not start automatically, the throttle was stuck on it, and was leaning to the left. needless to say, after that we were less excited to ride the jet ski. which means we wasted gas by returning it early with more than half a tank of gas in it do to feeling unsafe riding the vessel
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Report | 3 years ago
Appt scheduled for 9:30am on website. Company changed to 8:00am without notice. Saw problem with reservation and called company countless times until finally receiving a response and changed reservation back to 9:30am. Arrived at storage location at 9:00am. Waited until 10:00 to receive one of two reserved jet skis. Other one needed to be picked up at mechanic. Never got on lake until 12:00. Received second jet ski at lake with full tank of gas and reservation was changed from 4hrs to all day, but couldn't utilize because kids were with babysitters that were scheduled for 8:30 to 3:30. Didnt even get to use skis for the planned 4hrs. Skis were fun, very disappointed in operatons.
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Report | 3 years ago
Great price for rentals!! Would definitely use them again. Good equipment, good customer service and would recommend
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Report | 3 years ago
Good Experience. Was our first time so we did not know what to expect. The owners, Marlon and his wife were very kind and helpful. Went without a problem. Lynn Creek Park/Joe Pool Lake is great for a day of JetSki. Very convenient. Qua Ryderz are right off the George Bush so from Far North Dallas to their place was only 25 min. If its your first time with them, know that they work out of a storage warehouse. Plan to be at Aqua Ryderz 45 min before reservation so you can leave early because you have stop, get gas, find your spot in the park to base yourselves and then unload the JetSki. The owners understand and will let you come early. All in all, great experience.
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From Our Editors

Centrally located in the Dallas-Fort Worth area and five minutes from Joe Pool Lake, Aqua Ryderz fits renters with a waterborne bronco from its fleet of Yamaha jet skis and sends them off for wave-riding adventures. The outfit keeps its armada in tiptop shape, meaning riders’ safety will never be at a risk because of a faulty machine or vindictive barnacles. Lake drop-off service can be reserved at all Dallas-Fort Worth–area lakes, allowing riders to avoid the hassles of towing and putting jet skis into the water.

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