Dacane Surf Shop

Retail
5239 Blowers Street, Halifax, NS B3J 1J8 5239 Blowers Street, Halifax Directions
+19024317873
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57% of 28 customers recommended

When you are on the hunt for something fun to do this weekend, head to Halifax's Dacane Surf Shop, NS. Spice up your weekend, give this place a call today.

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9 Tips
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Report | 4 years ago
In general Dacane Surf Shop proved to be very unprofessional in their dealings. To initiate contact with them was difficult - I left a number of telephone and email messages before any contact was returned. When I called to make a reservation and ask questions, I was referred to the website. I went to the website. Scheduling for the surf camp on their online system was not condusive to the groupons, so I eventually did it on the phone with the owner. I distinctly remember (as did he) giving him 5 Groupon numbers. However, when I called to re-confirm the reservation a few days before the camp/lesson, he only had my reservation for 2 (TWO!) people instead of five. Luckily he was able to add three more boards. On the day of the reservation, the instructor (also the owner) called to cancel, as he had the flu. The flu is understandable and unforeseen. We feel there should have been a replacement instructor offered. Instead it was suggested that we re-schedule through the week. As mothers and professionals, weekdays are not an option. We had all made arrangements over the course of 6 weeks to make our surf camp happen. In the end, we were really disappointed and re-scheduling according to the business's ideals is not good service. I will not be going to Dacane in the future, and will warn others about the unprofessionalism and poor customer service. it is unfortunate to experience this with Dacane, as I feel they are one of the few that can meet the demand of a particular market. I worked in the outdoor retail/rental business for a long time and feel they need to enhance their customer service model. Thank-you, Groupon for YOUR service.
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Report | 4 years ago
The lady in the store was very friendly and helpful. Annie also was a great surfing instructor, funny and had a great attitude despite us dragging her out on such a foggy/rainy day. She even gave me a great pancake recipe. :-P
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Report | 4 years ago
Great instructor. Annie was super helpful and encouraging. Store staff were disorganized and did not have sufficient quality equipment for bookings they had. Soft tops were peeling off boards and my friend who is a size 6 got sent out in a size 14 wetsuit! Very underprepared!!
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Report | 4 years ago
lots of fun and will do it again!!
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Report | 4 years ago
Annie was a funa and engaging instructor.
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Report | 4 years ago
hard to book, hard to contact, their website was never up to date (booking)
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Report | 4 years ago
Staff is rude. Products not what adverttized
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Report | 4 years ago
The surf lesson was awesome! Annie was VERY enthusiastic and funny! The service at the store was excellent as well!
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Report | 4 years ago
Thanks for promoting with Groupon - it was a terrific deal and the experience of the surf lesson was great. My instructor was positive and very understanding and had a great attitude.
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From Our Editors

Through trials and tribulations, Dacane Surf Shop owner Lance Moore has always strived to provide the best opportunities and gear for wave-tamers. Having hatched the shop's first incarnation in his mother's basement and moved on to locations where break-ins and robberies were rampant, he maintained his focus on learning his trade before finally settling in Halifax. Always looking to stay one step ahead of the sport, Lance and his team seek out the most cutting-edge surfing equipment available from reputable designers such as Channel Islands, Santa Cruz, and Watercooled. His instructors customize surf camps and lessons to help mould burgeoning aquanauts of all ages and skill levels, and hip threads from the likes of Quiksilver and Billabong keep them looking the part. The surf shack also sets up adventurists with stand-up paddleboards, skim boards, body boards, and all the accessories needed to coast the whitecaps or add authenticity to an online dating profile.

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Dacane Surf Shop

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