Have not been able to redeem. No answer for months on phone. Coupon is now expired and I'm out $100.
I went to print off groupon to use and it stated it was redeemed.... Ive been calling for months when the mailbox isnt full i have left messages, with no call back. I just called today and number is no longer in service. Feeling very annoyed. 100 down the drain.. Thanks express spa....
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The service was running about an hour late. There is no "store front" per se, so you have to pull in a driveway, call the number and wait for someone to come out to get your car. We asked that the "headliner" be looked at. This was not done, the WINDOWS were not cleaned on the inside AT ALL (we have a dog who paints it with 'nose art'). There was armour all type spray residue sprayed on the inside of the windshield, and the door sills were a mess. The owner was very accommodating when contacted regarding the issues, or I would have only left one star. Not even worth the groupon price we paid for it, not worth our time even.
I was unable to redeem my groupon..very upset about loosing that much money. The company wouldn't answer their phone and when I tried to leave a message, the machine was always full. This went on for weeks. I went to the address to make the appointment in person, but they are in the parking garage (I assume) of a large apartment building and there was no way to contact them at all. The super of the building said he knew nothing about them.
You will need to book weeks in advance. Also, when you book make sure you get instructions on how to find them because it's in a parking garage in an apartment complex and there is no sign to guide you so you would never find it. They did a great job on my car though.
Great value and tremendous job !
Weird set up. No store front. But who cares. Great service. Car was sparkling at the end. Great price with Groupon.
I was not pleased with the outcome of this service. There were still coffee spills on the plastic floor mats and there was coffee spills that were not wiped off the interior. There was no waiting room and nothing around this business to kill 2.5 hours. No shuttle available. Plan to drop your car off if you go here.....and I don't think it's worth the money. Definatly not a 250 dollar value. I could have done a better job in less time in my driveway
Looks great overall in the garage but they forgot to open the doors and clean the door ledges which in my car were covered in road dust, and in the sunshine the streaks and smudges on the inside of the windshield were not great. Fabulous job on carpets and floor mats and seats, just the washing was hit and miss.
Great customer service and job well done. I'd go again.
From Our Editors
What services does your business offer and what makes your business stand out from the competition?
As an express auto spa, we're committed to delivering the highest quality service at the most affordable price. Our detail technicians are trained for top tier impeccable performance and the result is truly remarkable. We look forward to giving your auto a feel good shine at an effective price!
What was the inspiration to start or run this business?
We care about our customers, the environment, and the way we do business. We want our customers to care about their car, the environment, and they way we do business. We built this business on those fundamentals and everyday has been an inspiration.
What do you love most about your job?
Each and every day is different. New people walk into our business and we see new smiles everyday.
What is the best reaction you've ever gotten from a customer?
We have a magic hand for cleaning vehicles.
Express Auto Spa