Mobile 1 Lube Express

Auto Repair Services
7850 95th Street, Hickory Hills, IL 60457 7850 95th Street, Hickory Hills Directions
Today 8:00 AM - 5:00 PM Closed All Hours
+17089075541
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47% of 19 customers recommended

About this Business

  • Hours
    Sun
    10:00 AM - 4:00 PM
    Mon-Fri
    8:00 AM - 6:00 PM
    Sat
    8:00 AM - 5:00 PM

Tips

250
7 Tips
Verified
Report | 3 years ago
This company did not honor the groupon as they were supposed to. They said it was expired by the date the deal clearly states is the activate-by date for 3 oil changes, not the expiration date. I only received what I paid for the groupon instead of the groupon deal I was supposed to get. This is unacceptable, and it is a bait and switch that undermines groupon's rapport with its customers. In addition they also had some difficulty changing my oil so it took a really long time, and I'm also wondering if they use a subpar oil since I drive a pretty nice car and they found almost all of the oil was burned up when I changed it the next time within the date/mileage they recommended.
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Report | 4 years ago
They ripped me off. They used Groupon language in the offer to renig on their offer for 3 oil changes. I called them before purchasing and made sure as long as I activated the offer by August 22, I had 12 months to get 3 oil changes as stated on the Groupon offer. They would not honor the Groupon deal that said I would get 3 services. After August 22nd, the date the 3 services had to be activated by, not expire , they said they would only give me 1/3 of the money I paid off of the retail price of an oil change. They had a $10 managers special that day and would only give me $3 off that price, not even the $13 I paid. They also should have offered to use the $26 I had remaining, not make me split it between 2 oil changes. It says clearly on the Groupon offer "services expire 12 months from activation date". Noone gets 3 oil changes in the short amount of time they wrongly allowed. The owner chose to hide behind Groupon's language that says that it will always be worth what you paid, rather than honor the commitment he made. He ripped more people off than me, as the Manager said that is the way they were handling all of their Groupon deals. I left my name and phone number with the Manager and asked him to give it to the owner and to have him call me. He did not. I am making sure I spread the word to eveyone I know about how this business ripped myself and others off. I will never do business with them again and I suggest Groupon do the same.
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Verified
Report | 4 years ago
First visit the wrong oil was put in my vehicle.
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Report | 4 years ago
Up selling is ok but not as aggressive.
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Report | 4 years ago
They need to show proof of showing the old filter too not just the air filter.
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Report | 4 years ago
Not really a deal.
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Verified
Report | 4 years ago
Very pushy ,just want to run up the bill.
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From Our Editors

The technicians at Mobil 1 Lube Express promote vehicles' longevity by protecting their most important part—the engine. Mechanics maintain rides with regular oil changes to promote cleanliness and reduce friction on moving parts, keeping them in factory condition without use of a time machine. The technicians augment their vehicular refresher course with maintenance ranging from rotating tires to cleaning fuel systems. All of their handiwork is backed by the Mobil 1 brand, though the high-ceilinged blue and white garage pours nine brands of oils in addition to Mobil 1, allowing vehicles to sip the cocktail of their choice.

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Mobile 1 Lube Express

Sun
10:00 AM - 4:00 PM
Mon-Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Groupon has verified that the customer actually visited Mobile 1 Lube Express.
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