Best Buy Carpet Cleaning

7718 Portal Drive, Houston, TX 77071 7718 Portal Drive, Houston Directions
+18324604987
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50% of 12 customers recommended

Best Buy Carpet Cleaning in Houston has what you need! Best Buy Carpet Cleaning's decorating service will help translate the style you want into any space you need decorated.

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250
6 Tips
Verified
Report | 3 years ago
They did the best job I have ever had for carpet cleaning. Very professional.
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Report | 4 years ago
Great job- professional and honest techs. Would recommend.
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Report | 4 years ago
This seemed like a classic bait and switch. I had one room only of carpet that needed cleaning, one rug initially and I wanted the air ducts cleaned since hadn't been done in 10 yrs. They coordinated arrival time with me well since I was away and meeting them at home. However when they started they took off 2 vents to check and said the ducts were clean. They didn't even clean the vent covers they took off and put back. They brought no drop cloths. I had to put a blanket down over my bed for him to walk on my bed to get to the bedroom vent. The single room of carpet they cleaned they wanted extra money for some stains. The carpet really did need cleaning but there was only one room vs a house! Then they offered to clean inside my A/C plenum for extra money & pushed me to get an additional rug cleaned. I asked to see plenum before it was sealed up again but no joy. Also did not get an MSDS I requested with info about the chemicals they used. Basically they charged me another $250+ on top of my Groupon to clean 1 bedroom, 2 5x8 rugs and inside the A/C plenum, all the while telling what a good deal I was getting since I was so nice (my translation=> pushover). The guy also tried to give me his contact information so I could get a 'better deal' going directly thru him the next time. My neighbor needed some furniture cleaned and asked that I send these folks over. She managed to talk him down almost a 100$ from his $200+starting estimate but couldn't quite get him to match a coupon she had for someone else. So she didn't have them do the work. Summary -- I was very disappointed in the limited work, how they pushed additional things and how the 'driveout' $$ differed so dramatically from the advertised deal. I will not be using them again.
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Report | 4 years ago
It took a while to get in touch with them but they did a great job!
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Report | 4 years ago
Terrible.
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Report | 4 years ago
Definition of bad customer service. I wish I could rate the job they did but they never showed up to do the job. We were scheduled four different Times with this "company" and they never showed up to do the job. I should of given up on them after the first let down but I gave them THREE more chances and I regret it. Thank you Groupon for crediting our money back.
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From Our Editors

The extensively trained personnel of Best Buy Carpet Cleaning wash residential and commercial carpets, rugs, upholstery, and air ducts with an arsenal of cleaning materials made from 100% organic plants, vegetables, and natural enzymes. With a steam-cleaning process that controls the amount of moisture used per session, technicians abolish pet stains from carpets, carefully tend to dirty Persian or Oriental rugs, and cleanse furniture with adroit disinfecting, vacuuming, and deodorizing skills. Elsewhere, their van-powered cleaning tools eradicate tile and grout, their power stretchers re-stretch carpets, and their floor specialists cover all wooden-floor needs, such as restoration and cleaning. Through a 24-hour water-damage emergency line, meanwhile, customers can summon Best Buy Carpet Cleaning's team of certified water-damage experts to inspect homes or office buildings damaged by floods or water-balloon parties.

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