About this Business
10:00 AM - 6:00 PM
Lashes started falling out the same day
I bought the Groupon - $70 with supposed value of $150. When I arrived they had "semi-permanent" signs in their windows advertising new set for $69.99. SO WHY did I buy a Groupon for $70??? And then I was advised the Groupon was only good for their "Classic" lashes. IF I wanted the "Volume" lashes it would be another $30. SO, IF the Groupon was "worth" $150, why should I have had to pay any more?
The Groupon was only good at their Baybrook Mall location. So I went to their Pasadena location for my first refill. I tried to ask their Manager about the above, but they were no help. So, I wouldn't recommend another Groupon for friends or family for Lash Envy. And I will be trying a different salon IS I decide to have them done again. Thank you.
Got volume lashes and they looked beautiful. Full and long, just like I wanted. 2 days later, about 30% had fallen out. I went back on day 3 to fix it and they were pretty again but same thing. Went back to give them another try 2 weeks later and had another lady put on a full set of” volume” lashes. They didn’t look as full or long. That was Thursday and now Wed and mostly all gone. Disappointed
Great lash studio! You won't be disappointed
Repurchased Groupon 4 months after original purchase. Did so because the Fine Print clearly states it can be repurchased every 30 days. Upon arrival, Evelyn, the receptionist at the time, rudely told me Groupons were only for new clients. I immediately attempted to show her the Fine Print. She refused to look and insisted Groupons were only for new customers and refused to honor my Groupon.
From Our Editors
What services does your business offer and what makes your business stand out from the competition?
Lash Envy Signature ensures that YOUR SET OF LASH EXTENSIONS WILL BE CUSTOMIZE SPECIFICALLY FOR YOU. We use the best grade adhesive with the premium silk lashes in our studio.Giving you a natural, longer, fuller and perfectly curled lash appearance while still feeling extremely light and airy.
What was the inspiration to start or run this business?
Have a "FABULASH" !
What do you love most about your job?
Clients always feel classy, confident and beautiful when they walk out of our studio door.
What is the best reaction you've ever gotten from a customer?
Positive Feedback Satisfied Smiles.
LASH ENVY SIGNATURE