Marble Slab Creamery

Coffee or Treat
2132 Holly Hall Street, Houston, TX 77054 2132 Holly Hall Street, Houston Directions
+18324664360
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63% of 78 customers recommended

An all-around fantastic experience is just waiting to be had at Marble Slab Creamery, where Houston diners can eat and drink like never before.

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250
30 Tips
Verified
Report | 2 years ago
Great, friendly customer service.
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Report | 2 years ago
The first time I called to order the ice cream cake it sounded like someone picked up the phone and was moving it around but never said hello. I said hello several time and no one responded. I hung up and tried again a couple of hours later and again it sounded like someone picked up the phone and was moving it around but never said hello. I said hello several time and finally a man responded but never said that I was calling Marble Slab. I asked if I was calling Marble Slab and he said yes. I proceeded to order the ice cream cake but the man had terrible customer service. And he told me that he would try to have the cake ready even though I odered it days in advance as stated on the Groupon. Because of this comment I tried to call the store to make sure that it was ready before driving 25 minutes to pick it up. Again, the first time I called it sounded like someone picked up the phone and was moving it around but never said hello. I said hello several time and no one responded. I hung up and immediately tried again. This time the line was busy. I decided to drive to the store to pick up the cake anyway as we were taking it to a birthday party. When I arrived at the store there were several customers in the store but it was not super busy. However, I could clearly hear the phone behind the counter off the hook making beeping sounds. This is clearly unprofessional and I will never go back to this Marble Slab again.
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Report | 2 years ago
Great customer service and neat
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Report | 2 years ago
Good customer service tasty ice cream
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Report | 2 years ago
Great place
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Report | 2 years ago
Yum!Yum!Yum!
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Report | 2 years ago
Friendly service!
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Report | 2 years ago
They didn't seem too eager for our business. Sure we were using a coupon but maybe we would have come back. I mean, they weren't rude, but I think in today's competitive world you need to go the extra mile to win a customer. But maybe that's just me. And maybe they already have more than enough customers.
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Report | 2 years ago
They never answer their phone so if you to order you'll need to go in personally
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Report | 2 years ago
I purchased the large ice-cream cake, it was not as big as I thought it would be and the presentation wasn't great, but it tasted great.
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From Our Editors

The Marble Slab Creamery sensory experience begins by just walking past the storefront, where the buttery scent of fresh-baked waffle cones drifts out into the air. Gourmet ice creams are freshly crafted on site from Marble Slab’s original recipe, enticing customer's eyes with a rainbow of colors. Once clients have made a flavor selection, they choose from a smorgasbord of mix-ins, from fresh fruit to nuts to candy and crumbled cookies, which an ice cream chef then hand-folds in atop a frosty marble slab before packing the finished custom-designed flavor masterpiece into a house-made waffle cone.

In addition to procuring hand-held treats, Marble Slab Creamery can send creations home in a variety of other formats, such as ice cream cakes, cupcakes, and hand-packed quarts, or in the capable hands of a catering team for sprucing up special events such a corporate get-togethers or school functions with sundae bars in tow.

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Marble Slab Creamery

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