Sam's Cleaning and Hauling

Cleaning Services
1002 Gemini Avenue, Houston, TX 77058 1002 Gemini Avenue, Houston Directions
+18325518018
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57% of 14 customers recommended

Tips

250
7 Tips
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Report | a month ago
Only one person showed up to do the cleaning. This voucher was for two people. The one person did not do a great job. Had there been two as promised, one could have been upstairs and one down.
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Report | a month ago
Tirza was awesome. She was very nice and sweet and I received the same day service. I will definitely use this company again!
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Report | 2 months ago
This was the absolute worst experience I have ever had with a cleaning company. I've been dealing with cleaning companies for 6 years and never have I received such terrible service. Here are the "highlights" -asked for a 2 hour cleaning with one girl. They gave me 1 hour with 2 cleaning ladies and said that was equivalent -I asked for the restroom to be priority within that time. The MAIN thing you do in the restroom is shower and use the toilet! They didn't clean NOT ONE shower nor toilet out of the 2 in the apartment. -I asked for ceiling fans to be dusted. They did not touch them. - broke a door stop - took the toilet scrubber from the side of my toilet k guess they thought it was their own ??? -crumbs still on the stove and counter top post cleaning And get this, they called and said the more and more they clean my glass kitchen table the more and more it smudges. Hmmm... YOU'RE A CLEANING COMPANY! Figure it out! I had to call 2 times and speak with the office manager to try to get them to accommodate me for this terrible service like any good business would do correct? This was a struggle in its self because she made excuse after excuse. Call this morning, Friday May, 13, 2016 and she said sorry she has nobody to send today as if she was saying that there's nothing we can do. She was not the least bit accommodating! And this is what led me to this lengthy review of why you should NOT use this cleaning service. I'm a second year medical student and do not have time to be doing negative reviews like this. So please trust that the fact that I'm taking the time out to do this is a big deal. I wish I could even post pictures of how much they did not do. I guess you get what you pay for. I have learned to heed to the warnings of negative reviews in the future. So please listen to me when I say find someone else!
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Report | 4 months ago
Very disappointed with the service received. The service was cancelled on the original date scheduled due to shortage of staff and was rescheduled for the next day. The cleaning crew used their own supplies and used a sour smelling mop. The mop left a disgusting odor in the house resulting in having to clean after they left to get the smell out.
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Report | 5 months ago
Spoke with Elizabeth regarding my concerns and was told that I should have gotten a deep cleaning. I only asked for 4 things to be done in 2 rooms and only 1 of those (dusting) were done to my satisfaction in the 2 hours she was here.
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Report | 10 months ago
The whole experience was terrific ! There is nothing like coming home from work and seeing your house look and smell so great They did such an awesome job can't thank them enough for all their hard work All the best, AW
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Report | 2 years ago
The girls did an amazing job in the 3 hours they were in my home. i definitely recommend their service.
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From Our Editors

When the staff at Sam's Cleaning and Hauling say that no job is too big, they mean it. Just look at their roster of services—they clean everything from private homes to big commercial spaces. For house cleaning sessions, they team up in pairs and arrive weekly, biweekly, or monthly according to their clients' wishes, using their own cleaning supplies and tools to scrub, vacuum, and mop surfaces. Heavy-duty jobs might require their carpet-cleaning services, or perhaps a 6–10-hour deep-cleaning session. They can also assist in cleaning out a home—before moving day. The team also takes on the task of setting cluttered attics or garages straight, keeping household items, family heirlooms, or memorabilia, safe and sound.

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