Very unprofessional to say the least. Telephoned several times to set up an appointment. Upon returning my telephone calls, the young man first advised that he does not come to my area. After informing him that prior to purchasing from his company I checked the distance between my home and his location (Groupon made it clear that services must be within a 50 mile radius). My home was 32.5 miles away from their location. Well within the serviced radius. Suddenly he announced someone planned to be in my area the following day. I advised that I will be home awaiting. I waited all day for someone to call and/or arrive. But to no avail. I telephone six additional times following their failed arrival, with not a single person returning my telephone call. I will never seek services from this agency again and I DO NOT RECOMMEND THEIR SERVICES!