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Palmetto Magic Clean

Cleaning Service
7210 Broad River Road, Irmo, SC 29063 7210 Broad River Road, Irmo Directions
+18037646980

Tips

250
8 Tips
Verified
Report | 2 years ago
They did a great job cleaning everything I requested. They were also very courteous and professional.
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Report | 2 years ago
Great cleaning experience! Will use again.
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Report | 2 years ago
This is not truly 3 hours of service. It's 3 people who come for 1 hour. Did not complete over half the tasks normal cleaning services provide, despite leaving written instructions and a phone conversation followed by texts. Did not vacuum or sweep/mop floors, did not empty any garbage cans, left most furniture un-wiped or un-dusted. In the bathrooms, wiped the mirrors and counter tops but not the sinks or faucets. Spoke with company before purchasing Groupon, tried to persuade me not to but it, stating she could do it cheaper, and not to buy from Groupon because they take half the value. Sounds like a company who isn't happy with their agreement, or is in over their head and skimps on the customers end by showing up and leaving much to be desired. For 3 adults working here for an hour, not much to show for it.
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Verified
Report | 2 years ago
I don't know how this was ever redeemed. I scheduled an appointment and they no showed. I never recieved any futther contact from this service
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Report | 2 years ago
That is fine with 2 exceptions. first I scheduled about 10 days ago and the redemption was done on July 6th. Secondly, if that was the case should you as a business PROFESSIONAL made sure you adhered to your word of calling before you came and surely been in place when you said you would? Therefore, it does pertain to work, work ethic and professionalism; however that may be too much to ask of a paying customer. By the way, after I spoke with you and sent my daughter back to wait for you, I called, left a message and texted per your voicemail, but no response. J. Pitt Life is about choices, choose wisely! My response to your message forward from Groupon as That is fine with 2 exceptions. first I scheduled about 10 days ago and the redemption was done on July 6th. Secondly, if that was the case should you as a business PROFESSIONAL made sure you adhered to your word of calling before you came and surely been in place when you said you would? Therefore, it does pertain to work, work ethic and professionalism; however that may be too much to ask of a paying customer. By the way, after I spoke with you and sent my daughter back to wait for you, I called, left a message and texted per your voicemail, but no response. J. Pitt Life is about choices, choose wisely! Above is my response to your message (below) from Groupon. GROUPON Hi Jackie, Response to Your Groupon Comment Palmetto Magic Clean has sent you this message in response to your feedback: Palmetto Magic Clean Seriously?!?!? Grouping policy states the merchant is to redeem the groupon at the time of scheduling so Groupon knows your service has been scheduled. Thank you for the negative that has NOTHING to do with our actual work! Some people will complain no matter what
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Report | 2 years ago
Cleaning lady decided that because the cat was inside the house without furniture (we're in the process of moving out) that we had abandoned him and therefore did not deserve to have our house cleaned AND decided she was still entitled to the money paid for the cleaning services never performed. She was presumptuous and very rude
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Verified
Report | 2 years ago
The personnel that cleaned my house were both cordial and diligent. My wife's first impression upon arrival was that the rooms looked "emaculate".
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Report | 3 years ago
Raylene pays attention to all the little details. Thank you so much!
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
At Palmetto Magic Clean you will get the highest quality work. Floors are hand washed and attention to detail is what makes a cleaning go from a good job to a GREAT job!

What was the inspiration to start or run this business?
The inspiration to give something back that most people cant.. Time. I give time back to spend with family & friends. After all of your daily tasks are complete, wouldn't it be nice to know that the house your coming home to will be sparkling clean, and you didnt have to lift a finger to get it done

What do you love most about your job?
after 21 years of professionally cleaning I still love my clients and work as much today as I did back then! The daily workout doesn't hurt ether!

What is the best reaction you've ever gotten from a customer?
the most common and still the best feedback I get is that my clients cant believe how clean I can get things for them as well as the house sparkles when I leave!

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Palmetto Magic Clean

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