Big City Car Wash and Detail

Car Wash
8381 Baymeadows Rd, Jacksonville, FL 32256 8381 Baymeadows Rd, Jacksonville Directions
+19046426226
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57% of 670 customers recommended

Tips

250
356 Tips
Verified
Report | 3 months ago
Every step about this company was a bad experience; 1st, they don't answer the phone! My husband had to drive to the location to get an appointment. 2nd, an inexperienced person did the installation, and it was terrible, and she (the installer) was in tears about it, and even told my husband it was a bad job. 3rd, the manager did NOTHING to help. He acted like it was a joke. (Yeah, we might be able to get you back in here and re do it)… I ended up calling their corp office, sent them photos, and got a refund. We ended up using someone who comes to your home and installs, which was awesome and he did a fantastic job.
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Report | 7 months ago
Can't reach them to make an appointment.
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Report | 7 months ago
Be Aware there is an extra $10.00 charge for SUVs and Trucks. Still a good deal!
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Report | 7 months ago
They only had one person in the whole company that could install tint It took us at least 7 tries and 2 trips of an hour each way along with one where we made it half way there before they called and canceled the appointment When we finally did make it there at the same time as their tint person, she was unprepared and had to run out to get supplies Therefore, it took over 2 hours to do a job that they claimed should have only taken an hour FINALLY, after the tint was all installed it was TERRIBLE!! Right away when they had finished, the tint already had bubbles in it and was unfinished This was just the worst experience I've ever had with a groupon, and/or a car place
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Report | 8 months ago
Great service & good pricing
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Report | 8 months ago
Great Job Very detailed cleaning!!
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Report | 9 months ago
Waxed over sprinkler marks, which now makes it harder for my husband to remove They told me the marks could not be removed, but my husband was able to do it Why was a "professional" car wash company not able to do this?
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Report | 10 months ago
They are very disorganized. My Groupon did not match any deal they had, then 2 of the employees had a difference of opinion on what to do with my Groupon. I was told when I called that it would take 3 hours to do my car. Upon arriving was told there was not enough time to do the shampooing. I arrived before my scheduled time of 1:30. I settled for a vaccuming and the wax job. They offered my a certificate to come back for the shampoo, but I declined as I have no intentions of ever going back. I wish I had read the reviews before I had purchased this, also a friend after I had already bought it said she had one and they did an awful job on her car. I mentioned this fact to the staff on arrival and the promised they would do a good job on my car and I feel they did.
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Report | 11 months ago
Great experience...
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Report | 11 months ago
Outstanding staff. Our car has never been detailed like this!
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From Our Editors

Help your car live its best life by always taking advantage of the car wash services offered by Big City Detailing Unlimited's excellent location in Jacksonville. Upgrade your ride with custom detailing. Want to get your car completely re-imagined? You'll be happy to know Big City Detailing Unlimited offers scratch and dent repair as well. Take your car in for a spotless interior cleaning from the experts at Big City Detailing Unlimited.

No matter what time of year it is, you can keep your ride looking fresh and clean with a car wash from Big City Detailing Unlimited. If you've been disappointed by the rest, it's now time you stopped by Big City Detailing Unlimited for the best.

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Big City Car Wash and Detail

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