Planet Beach

Health & Fitness
3266 Stadium Dr, Kalamazoo, MI 49008 3266 Stadium Dr, Kalamazoo Directions
This place has not been rated by customers.
80% of 59 customers recommended
This place is closed.

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22 Tips
Verified
Report | 5 years ago
Thank you for honoring my Groupon when the Stadium Dr store closed in the middle of my redemption.
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Report | 5 years ago
While all the staff was quite friendly and polite, scheduling was one error after another, the staff seemed overly busy or maybe just disorganized, no visit of mine was smooth and as I expected. I did not have many (or any) uninterrupted conversations with any staff person. I would suggest they put one person managing the phone and one person managing the people in the building, then maybe customers could feel more important and get proper attention.
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Report | 5 years ago
They closed one of two shops so we had to go to the other one- then they changed their ownership and name. So there is no Planet Beach anymore. The week of spa time was filled with stressed-out staff, inability to fulfill three spa services a day, and complete disorganization. You can be a busy place but have workers that can handle the stress and make you feel welcome and stress-free. It was supposed to be "spa week" after all, but both my friend and I only went a few times because it was so stressful to actually go and do it! There was one worker who was accommodating, friendly, and seemed to have it under control. The other workers could all be fired and the place would be so much better. Won't go there again. I moved on to Island Heat and love it there.
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Report | 5 years ago
More flexibility when issue of closure occurred.
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Report | 5 years ago
Keep trying to improve. The staff was cordial and polite.
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Report | 5 years ago
Great customer service!
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Report | 5 years ago
I really enjoyed going but i dont thibk i could afford to go if it wasnt for the grouhon deal so if ever there is a deal like that again i would totally go.
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Report | 5 years ago
I drive from the east side of Kalamazoo to come tan and will continue to, until I can convince someone to open a Planet Beach over there.
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Report | 5 years ago
Very helpful great tanning booths.
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Report | 5 years ago
The staff is extremely nice and helpful. It is clean and welcoming.
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Planet Beach

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