Total Transformations Houston

23144 Cinco Ranch Boulevard, Katy, TX 77494 23144 Cinco Ranch Boulevard, Katy Directions
+18323523278
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40% of 63 customers recommended

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23 Tips
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Report | 2 years ago
I came there by appointment and was told I have to wait about an hour to get in. Came an hour later and they "just took another client" . Had never experienced such an awful service.
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Report | 2 years ago
Terrible experience, I will think twice before I ever buy on Groupon. She does not care about customers, or our hair. Bad, horrible.
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Report | 2 years ago
I had the Brazilian blowout and she did an Awesome job! She took her time and was very patient! I love my hair it's so smooth & silky!!!!
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Report | 2 years ago
Wonderful job!
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Report | 3 years ago
I've had this treatment done on my hair before. She did it completely different than my previous stylist did. She was sloppy and too busy doing other things to do a decent job. Her customer service was the worst I have come across. She was constantly on the phone and asking me to help her text other customers on her phone while she was doing other things. She burnt my ear with the blow dryer. I let her trim my hair and she did a sloppy job of that also. Needless to say I won't be going back to redeem the second portion of my groupon. It's not worth the gas money and waste of my day to have such an awful job done.
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Report | 3 years ago
I would definitely never go again and would warn anyone else from getting their hair done here.
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Report | 3 years ago
They made my daughter cry. It was horrible
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Report | 3 years ago
Very unprofessional. Got highlights and cut...very disappointed. Will not be back.
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Report | 3 years ago
I can honestly say this is by far the worse hair salon I have ever been in my life. Extremely unprofessional, poor customer service, very inconsiderate towards the customer. the lady doing my hair was so involved gossiping, using inappropriate language and laughing to the other co-worker while she was doing my hair, that she burned my ear with the flat iron. I would definitely will never return nor recommend this place to anyone. I had a really bad experience.
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Report | 4 years ago
I would never recommend this salon to anyone. I bought a Groupon for a Brazillian Blowout. I've had 3 done in the past and this was the worst. First off, the salon owner, Charlotte has terrible customer service skills. She sprayed water all over me the entire time she was washing my hair. She was also completely careless when applying the keratin treatment and got it all over the back of my sweater. She kept knocking my head with the brush, pulling and yanking my hair when combing thru my tangles, and hitting my head with the blowdryer. I had a massive headache by the time I left and my hair looked exactly the same as it did when I walked in. I'm not sure if she just didn't know how to the brazillian blowout procedure goes or if she was just in a rush to get me out of her chair by 7:00, but the entire process took about an hour, when my previous blowouts have taken up to 3 (especially, since i have very long, thick hair.). I am very disappointed with this purchase and will think twice before purchasing another one from Groupon. It seems they do not do extensive leg work when selecting their merchants.
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From Our Editors

Charlotte Williams, doesn't just want to create exquisite hairstyles for her clients—she wants to give them a better look than anyone else could, including the Genie from Disney's Aladdin and Ice Cube's character from Disney's Barbershop. She has successfully honed this competitive nature in haircutting battles in the United States and abroad, where she scored accolades for her cuts, colors, and styles.

Today, Charlotte inspires her stylists to satisfy each client as they twist hair into updos, relax stressed hair, and touch up color, in addition to a host of other salon services. Charlotte and her staff members are also color educators who specialize in Enjoy professional haircare products, which are organic, vegan, and designed to be gentle on sensitive skin, unlike the business end of a pro wrestler's hand.

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