The staff very gently, but my phone us not working correctly, I went today, nobody was there.
The told me he is not longer in Brans Mart, that I have to call them, could you please tell me where are them now.
I had a great experience with this merchant. David was the young man that fixed my phone. Everything went well. He fixed my phone in about 30 minutes. He is professional and did a great job. I am very satisfied with the results. I will recommend this merchant and David to my family and friends.
Today I took my IPhone to Phone Surgeons in Brands Mart at Dadeland location. My surgeon was very kind and helpful. He fixed the cracked screen in 45 min and patiently answered all my questions. I was glad to hear that this repair is covered by a 6-month warranty, how cool, right? I have a new iPhone 6 now :)) I will see how the new screen will work and update this review if possible. Meanwhile, I will be taking my daughter's iPad for surgery :) Thank you!
Brian was an amazing phone surgeon! I was in and out of the Dadeland BrandsMart in under 30 minutes with a flawless new glass screen. Very pleasant experience.
Took way longer than had promised then the quality of the repair was not good because screen was loose and ultimately cracked again when I was putting it in the case! When I went back because they had told me it was covered under warranty Brian tells me I need to buy another groupon to fix the screen again. Must have used cheap glass to replace my original cracked screen. Waste of money!
The phone technician, Steven, was fast and very professional.
Very professional and fast! Will definitely keep them in mind if I ever need their services again!
After running into a few issues, the nice and patient employees of Phone Surgeon, didn't quit until the problem was resolved. I would definitely recommend them
Extremely fast and courteous service!!
From Our Editors
What services does your business offer and what makes your business stand out from the competition?
Urgent Care locations inside BrandsMart & Nebraska Furniture Mart in addition to a growing network of ERs across the US. + locations serve as "Authorized Service Centers" for leading insurance companies + all "surgeries" (repairs) are 100% guaranteed + replacement parts backed by a 6 month warranty
What was the inspiration to start or run this business?
Phone Surgeons was founded on a vision of pushing the phone repair industry forward, establishing quality and service standards, and deliver a first in class customer experience in building "the most trusted brand in smartphone repair."
What do you love most about your job?
The opportunity to make our clients' days saving hundreds of digital lifelines everyday. Many times, it's not just a cosmetic repair, but resuscitating a phone believed to be dead and restoring priceless data.
What is the best reaction you've ever gotten from a customer?
"I'd give Phone Surgeons more than 5-stars if I could. Not only did they save my brand new iPhone after I jumped in the pool with it to save my grandson - the professionalism and customer service I experienced was at a level unlike any I've experienced in the last decade. I highly recommend to all."