Clean Master Services

Cleaning Services
50 Ottawa Street South, Kitchener, ON N2G 3S7 50 Ottawa Street South, Kitchener Directions
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57% of 14 customers recommended

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8 Tips
Verified
Report | 4 years ago
The company charged us for MANY extras. When we querried the cleaner, he said they had to charge for extras because of the cheap price of the Groupon. They had to make their money back. Unbelievable. I would highly recommend doing your research and questioning the company about hidden charges prior to buying the Groupon.
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Report | 4 years ago
They did a good job, with minimal mess; however, they did the expected "up-sell" to have the furnance cleaned and they did it without authorization from me, which created a bad situation and the Clean Master employee was unnecessily aggressive, which I found unprofessional. We did determine that it must have been a misunderstanding and they reduced the price of the unauthorized cleaning of the furance. In future, I recommend Clean Master to be more professional and have a paper to sign in agreement to any addition services.
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Report | 4 years ago
It seemed like they used the groupon to get into the house and then try to push further purchases and products on me. If some option is required for the successful completion of the service I purchased then it should be included in the original price.
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Report | 4 years ago
The pricing is a bit missleading,way too many add ons,bringing the price MUCH higher than one is led to believe,
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Verified
Report | 4 years ago
Very thorough in their services.
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Report | 4 years ago
They should disclose additional charges on the Groupon so that we know that if they have never been cleaned before the first time drilling holes to clean costs extra. As well, let people know what areas should be free of clutter/accessible. I felt bad that I has stuff in his way, although he never complained.
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Verified
Report | 4 years ago
The person they sent had to drill access holes in my main lines got metal shavings everywhere and never cleaned up. When he was drilling the holes metal shavings were flying everywhere and he wasn't wearing safety glasses. He could have very easily got hurt. He also looked very disorganized. His tools and hoses were a mess.
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Verified
Report | 4 years ago
Tyler - thanks again, great job cleaning and ducts, we can all breathe safely now! :-)
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From Our Editors

The technicians from Clean Master Services banish dirt from carpeting, grout, and air ducts with the heavy-duty prowess of a truck-mounted system. The system includes a high-pressure hot-water rinse that heftily extracts grease and residue from tile and grout. The clean team's strategy for tackling upholstery—a dry-foam system—takes advantage of circular brushes, turbo-vacs, and shampoos that crystallize for swift removal. The team also uses a suction device with a 100-kilometre reach to remove contaminants and give houseplants a break from the chore of producing clean air.

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