It would have been a GREAT visit, if the groomer had done what I asked. The store is well stocked and the staff is friendly and super nice. Although the Groupon got me in the door, I was very clear that I would be a repeat customer. However, I requested a short cut particularly around the face and head, and that definitely did not happen. I could have lived with that, assuming that you expect me to come back sooner than later, BUT it was not even trimmed evenly and the body was trimmed much shorter. My initial reaction when I picked her up was that she looked adorable (she really is!) but before we got home it was disappointing how shaggy she was. I wish I could give a better review, it was a very nice salon.