Shancakes

Grocery & Market
368 Central Street, Leominster, MA 01453 368 Central Street, Leominster Directions
Closed Today Closed All Hours
+19788404343
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73% of 64 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon
    12:00 PM - 5:00 PM
    Tue-Fri
    9:00 AM - 5:30 PM
    Sat
    8:30 AM - 12:00 PM

Tips

250
25 Tips
Verified
Report | 10 months ago
Sorry but not what I expected 😕
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Report | a year ago
Very friendly! Delish red velvet cupcakes for my daughters birthday!!
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Report | 2 years ago
Did the cupcake bar - decorate your own. Lots of fun!!!! Will do it again!!
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Report | 2 years ago
Employer was negative about anything we asked questions about since we had never been there before. Even negative to us about Groupon and she would not be participating in program again. Quality of cupcakes was low.
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Report | 2 years ago
Not a kid friendly activity, owner was not very welcoming and was more put off that we were there with a Groupon and she couldn't understand why we were looking for direction on how it worked. In case you didn't know it "just like a salad bar, haven't you ever been to one. the Icing on the cake was the sign on the cupcake bar that said Groupon customers are for carry out only, that you could not stay and eat a cupcake. I guess Groupon money isn't good enough to stay in the establishment. Lastly my 5 year old politely said excuse me to customers picking up a cake and we were told to "just use the other door" like we were a bother. I will not be going there again. A customer is a customer regardless of how much I paid. maybe she should just not offer the discount if it's more of a hassle than it's worth. She lost any future business of mine.
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Report | 2 years ago
Rediculous. Thats all i can say. Walked in with a groupon and was treated like i was paying with pennies. The woman working was completely annoyed with us before any words were exchanged. When i asked about the process for decorating cupcakes she asked "have you ever been to a salad bar"? When i asked where we could sit to decorate the cupcakes the response was "this is not a party." We had to decorate 12 cupcakes while standing and holding the tray the entire time. There is a sign in the store stating that if you have a groupon you cannot eat in the store.
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Report | 2 years ago
I called ahead to make sure they were open on Saturday, they were. I walked in and she said, I'm all out of cupcakes to decorate. I had my 3 Nieces with me for a fun filled day of activity's. She ended up finding some for us. She was very much concerned about us making a mess around the topping bar and then said we had to take our decorated cupcakes to go. We could not sit and eat them their. So we ate them in the parking lot. Thanks Shancakes for an interesting, adventurous day.
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Report | 2 years ago
The friendliest staff I've ever encountered!!! Great customer service! My kids loved the cupcake bar!!! Great idea!!!
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Report | 3 years ago
I purchase cupcakes for a friends birthday and they were a big hit. They were great to do business with and did a great job with the decorating. What I also like is that they will make items sugar free with special orders- (not the groupon order).
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Report | 3 years ago
Shancakes has really beautiful and delicious cakes and baked goods. Great place to order for a birthday, soccer, or other sport event. It's a cool place.
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From Our Editors

What services does your business offer and what makes your business stand out from the competition? Shancakes is the only fresh made to order bakery around. We offer 41 cake flavors and 29 gluten-free fresh baked flavors. We also offer sugar-free, soy-free, dairy-free, and vegan options.

What was the inspiration to start or run this business? I began posting photos I made from home on Facebook and Instagram. People instantly wanted to order a cake, so within 3 months the first licensed Shancakes location was born. Thousands of customers later, we are happy to be in our second 2,500 sq foot location that offers a private space for birthday parties and cake decorating lessons.

What do you love most about your job? Making people happy. When people pick up their cakes and I can see a smile on their face, it makes my day and I feel accomplished.

What is the best reaction you've ever gotten from a customer? A woman picking up a giant minion cake for her daughter cried when she saw the cake. They were tears of joy of course.. and I started tearing up too. I will never forget it.

Explore Nearby
Shancakes

Sun
Closed
Mon
12:00 PM - 5:00 PM
Tue-Fri
9:00 AM - 5:30 PM
Sat
8:30 AM - 12:00 PM
Groupon has verified that the customer actually visited Shancakes.